A:AnswerHello, Thank you for your question! The Core One Pro is designed to support mild to moderate hearing loss. However, it does include a tinnitus masking feature, which can help provide relief and make tinnitus symptoms less noticeable for many users. If you ever need anything or have any other questions, please don't hesitate to reach out to our customer service team: Monday–Friday 12:00am - 5:00pm Pacific Standard Time [email protected] (866) 283-4262 We’re always here to help
A:AnswerHello, Thank you for your question! Yes — if you order directly from our website, we offer a comprehensive 60-Day Risk-Free Trial, so you can return the hearing aids for a refund if they feel too big or aren’t the right fit for you. Please note that if the hearing aids are purchased through a retailer, their return policy will apply and may differ from ours. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
[email protected]
(866) 283-4262
We’re always here to help!
A:AnswerHello Tomster, thank you for your question! The Ceretone Core One Pro is not Bluetooth-enabled and does not use a mobile app, so it does not connect directly to an iPhone or any smartphone. Adjustments such as volume and listening programs are made directly through the charging case. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team: Monday - Friday 8:00am - 5:00pm Pacific Standard Time [email protected] (866) 283-4262 We’re always here to help!
