Questions & Answers

Q: QuestionWhat is the maximum area covered by this router?

• A:Answer This router provides network coverage for up to 2,000 square feet.

Q: QuestionDoes this router work with a smart home hub?

• A:Answer Yes, the eero Pro 6E doubles as a smart home hub and works with Alexa to control compatible Thread and Zigbee devices.

Q: QuestionWhat is the wireless speed supported by this router?

• A:Answer This router supports wireless speeds of up to 1.6 Gbps.

Q: QuestionHow many devices can this router connect to?

• A:Answer This router can support more than 100 connected devices.

Q: QuestionIs this system stand alone, or does my xfinity router hook up to this?

Asked 7 months ago by xfiinty.

• A:Answer Hello xfinity, the Eero Pro 6E is a stand alone mesh router system. It will not work with another brand of router. You will still need your modem from your ISP to connect to the Eero. Have a great day!

  Answered 7 months ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I run an ethernet cable from this router to my Mac Mini so it is hard wired instead of using wifi?

Asked 1 year ago by Miendan.

• A:Answer Yes, you absolutely can. Any device hardwired to an eero (even if it is a wirelessly connecting eero) will get access to the network and the internet. The device will see this as a hardwired connection. If you need to connect multiple devices to the eero and don't have enough ports use an unmanaged switch to get more device hardwired to that one eero.

  Answered 1 year ago by eeroinc Team

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the refurbished eero pro 6e mesh WiFi router come with a power supply adaptor and an Ethernet cable? Do you give discounts to geek squad members or Vietnam era veterans?

Asked 1 year ago by Angelandjess1590.

• A:Answer All retail individual eero purchases should come with an ac adapter and an ethernet cable (except the eero 6 extender which has not ethernet ports, so it will not have an ethernet cable). For refurbished ones they should be complete but you would want to check with Best Buy, also check with them for the discounts, that is something they would control.

  Answered 1 year ago by eeroinc Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this easy to set up ?

Asked 1 year ago by Dmenace.

• A:Answer Hi Dmenace! The eero Pro 6E is super easy to set up, and the free eero app will actually walk you through the entire process! Additionally, you can easily reach out to eero's customer support team for free through the app if you run into any problems. I hope that helps, have a great rest of your day!

  Answered 1 year ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)