A:AnswerI took them off because of that reason. I had read several reviews about a lot of smoke, burnt rubber smell and taste to the food, so i took them off, so far(going on 2 years) and no smoke, except for the first time we used it and used oil as recommended…big mistake, had do much smoke that our alarms went off and our alarm company called, so, in short, most definitely take those things off.
A:AnswerPull basket assembly out and let timer run itself out to its finishing audible ding. Do NOT attempt to force timer knob to the zero time position.
A:Answerif you have a Best Buy account you should be able to print out a proof of purchase by looking up the purchase online. sorry if that's not helpful. Good luck.
I'm surprised Customer Service won't help troubleshoot though--you can try explaining you issue here: chefman.com/contact
A:AnswerCancel your order while you can. Spend additional $40-50 and you’ll get a better item like Phillips or other branded air fryer. This is for dormitory use or someone who does not want to spend more money to buy a better brand and have time to wait for their food.
