“Trying set it up with landline phone and my hearing aids. I cannot not get it to pair with the Oticon Connect Clip. Can you troubleshoot for me?”

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• It may not be compatible

  Answered by gzeb 7 years ago

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• The Oticon Connect Clip has been tested with the QH2 Bluetooth Hub and works well with it. Our suggestion is that during your pairing step that you have your cell phone (or any other Bluetooth device which has been paired to your Oticon Connect Clip previously) turned off or out of range. You'll want no interference from another Bluetooth device which may be trying to hold a connection to your Oticon Connect Clip. It may help to unplug your QH2 Hub and then plug it back in to begin again with your pairing.

  Answered by ClearSounds Product Expert 7 years ago

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