Questions & Answers

Q: Questionwhat is w power supply ? Type A ?

Asked 8 years ago by Mhkn78.

• A:Answer Mhkn78, This system utilizes a 750W ATX power supply. Thank you,

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionIs this specific model liquid cooled?

Asked 7 years ago by Cooling.

• A:Answer Cooling, this system does have a liquid-cooled CPU.

  Answered 7 years ago by CybertronPC Customer SVC

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Q: QuestionBought 1 returned came with wrong parts again having similar issues ram has 2 x16 not 4 8s as well as graphics card have to stop playing overheats if keep will you fix issues when it works ok but this second one lot of work calling when just want use

Asked 8 years ago by Hammer.

• A:Answer Hammer, Thank you for choosing a CLX SET. The issues you have experienced, especially the overheating, are quite unusual, and we apologize that you encountered them. Please rest assured that we will gladly assist you in remedying them! To that end, please contact our Friendly Customer Service Team, either by phone at 855.490.2569, or by email at [email protected]. Whether you call or write, please reference ticket '2164667'. Thank you again; we look forward to helping you, and making your overall experience a positive one!

  Answered 7 years ago by CybertronPC Customer SVC

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Q: QuestionCan I use any Best Buy 4K TV as a monitor?

Asked 6 years ago by Freddy.

Q: QuestionCan a thunderbolt card be added to this system? Would love to transition away from Apple, but all of my externals are thunderbolt

Asked 6 years ago by pjm460.

• A:Answer The info in this link may help you: https://forum-en.msi.com/index.php?topic=292944.0 I tried to order the MSI card but the only sources I could find were in Australia and they would not do international orders. Think I will try the Asrock board. Good luck!

  Answered 6 years ago by BestbuycustomerinflVerified Purchase

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Q: QuestionI need WIndows 10 Pro. Can I get this as an upgrade without buying another license? i.e. for ~$50 versus $199 for a new license?

Asked 6 years ago by Mike.

Q: QuestionHow many hard drives will this support in addition to the 3TB HD installed? Maximum TB HD capacity? Upgradeable to 124GB memory? Do any other upgrades invalidate the warranty?

Asked 7 years ago by JMAN.

• A:Answer JMAN, Thank you for your interest in this CLX SET system! As currently shipping, the motherboard, as currently shipping, has a total of 8x SATA 6GB/s ports, and the chassis has 2x 2.5" bays, and 2x 3.5" bays, with 1 of each available. There are also 2x M.2 slots for storage devices, So, depending on the type of drives, it could accommodate up to 4 additional internal drives. As to the maximum TB HD capacity, this will depend on the combined capacity of the drives you choose to install. The system has 8 memory slots, with a maximum memory capacity of 128GB. Modifying the configuration does *not* void the warranty for Free Lifetime Technical Support we at CybertronPC provide. Thank you, and if you have any additional questions, please do not hesitate to ask!

  Answered 7 years ago by CybertronPC Customer SVC

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Q: QuestionInstaller programs have been taking 5 minutes or longer to open prior to install. I can't tell if it's in issue with the ram or an Operating System bug. I don't think it's ram because so far most games play with fluidly except for Madden19. Any solves?

Asked 7 years ago by DelB.

• A:Answer DelB, Thank you for choosing a CLX SET! So that we can assist in diagnosing and remedying the installer program issue, please contact our Friendly Customer Service Team, toll-free at 855.490.2569. They will gladly assist you. Thank you again!

  Answered 7 years ago by CybertronPC Customer SVC

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Q: QuestionHello, Where can I get the specs of the mother board end the type of SSD? Thanks

Asked 7 years ago by Rafael.

• A:Answer The motherboard is an Intel x299 AsRock branded + AsRock Bios and the SSD differs as you may get a different brand from the Crucial SSD I received.You can Google the information as I have found a good amount myself.

  Answered 7 years ago by DelBVerified Purchase

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Q: QuestionSo is the graphic card water cooled as shown on the advertised picture.

Asked 7 years ago by Bob.

• A:Answer nVidia graphics adapter is NOT fluid cooled, only the main board CPU

  Answered 7 years ago by HyMeVerified Purchase

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Q: QuestionWhich series of the zotac 1080ti does this come with?

Asked 7 years ago by RICH.

• A:Answer My PC did not come with a zotac 1080ti. Mine came with an MSI Branded Duke Overclocked Nvidia GTX 1080ti graphics card. The brand of graphics card will vary at the time of order as I ordered from Best Buy unless you contact Cybertron directly and request specific parts.

  Answered 7 years ago by DelBVerified Purchase

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Q: QuestionHi, what is the model of the motherboard and how many slots does it have for M.2?

Asked 7 years ago by RICH.

• A:Answer RICH, Currently this CLX SET is shipping with 2x M.2 slots (M Key type).

  Answered 7 years ago by CybertronPC Customer SVC

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Q: QuestionHow many usb 3.1 second generation ports does this have ?

Asked 7 years ago by Rich.

• A:Answer Rich, This system currently ships with 2x USB 3.1 Gen2 ports. These are included in the overall USB 3.1 port count in the system listing.

  Answered 7 years ago by CybertronPC Customer SVC

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Q: Questioncan the motherboard on this desktop handle 4.30 ghz?

Asked 7 years ago by David.

• A:Answer If you go into the Bios and enable the overclocking feature, you will be allowed to set it to 4.3Ghz. But wait there is another way I figured out how to get an even higher Ghz speed. I have an AsRock Bios and my PC came with Intel Turbo Boost Technology pre-enabled which auto overclockes my PC from base speed 3.3Ghz to 4.3Ghz when necessary. I also manually enabled "Multi-Core Enhancement" and now my PC auto overclocks with Intel Turbo Boost Enabled, to 4.5Ghz when necessary all without having to enable the Overclocking feature. And that is definitely great for gaming.

  Answered 7 years ago by DelBVerified Purchase

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Q: QuestionCan this cpu output 4k

Asked 7 years ago by Dallas.

• A:Answer Dallas, Thank you for asking! Yes, this CLX SET is very capable of 4K output.

  Answered 7 years ago by CybertronPC Customer SVC

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Q: QuestionIs there any chance of getting some type of black friday deal on this PC? Maybe a promo code or something? There are lots of deals on Pc's out there right now for black friday and cyber monday but I'd love to join the Cybertron family! :-D

Asked 8 years ago by Chris.

Q: QuestionIn your answer to Mhkn78, you wrote: Zotac GTX 1080 TI x2 Does this computer come with 2 1080 TI's? The description and pictures only show there to be one.

Asked 8 years ago by Chris.

• A:Answer Chris, Thank you for your interest in the CLX SET TGBSETGXE7601WU! The system does come with a single GeForce GTX 1080 Ti. In looking at the reply you mentioned, we noticed that the specifications for the TGBSETGXE7602WU had been mistakenly posted. We have submitted a correction, which should be going live shortly. The correction lists the video card quantity as 1, and the motherboard as the MSI X299 RAIDER. Thank you again, we appreciate your question, and your bringing this inadvertent error to our attention, so that we could correct it!

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionIs there a sd card slot on this computer?

Asked 8 years ago by Chris.

• A:Answer Chris, while this CLX SET does not ship with an SD slot, you can easily add a card reader of your choice to the system. Please note that you can upgrade / modify the configuration of your CLX SET *without* voiding the 1 Year Parts Warranty, Lifetime Labor Warranty or Free Lifetime Technical Support that we provide!

  Answered 8 years ago by CybertronPC Customer SVC

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Q: QuestionCan this computer handle 4K graphics while streaming. I'm looking to become a twitch streamer and wanted to see if I need to get two computers or if I would be ok with just one. Also does this computer support more then one graphics card.

Asked 8 years ago by TwitchStreamer.

• A:Answer TwitchStreamer, While the hardware of the system should be sufficient, there are other considerations that need taken into account. Of those, perhaps the most important will be consistent and reliable upstream speed of your internet connection. And yes, the system can easily support multiple graphics cards.

  Answered 8 years ago by CybertronPC Customer SVC

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