A:AnswerIt comes with a Lumbar Pillow (colored black) that fits and sticks into place, and a bone-shaped neck pillow (also black) that uses an elastic strap that you have to run through the holes at the top of the chair that connect together with a clip.
Also, you can take the outer fabric of the pillows and chair itself off and wash them if they're starting to smell or you've spilled something on them