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Questions & Answers

Page Showing 1-20 of 22 questions
  • QuestionWhat is the storage capacity of this Crucial SSD?

    • Answer This Crucial SSD has a storage capacity of 1TB, which is equal to 1000 gigabytes.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow durable is this external SSD?

    • Answer The Crucial X9 Pro has an IP55 rating, meaning it is resistant to dust and water splashes. It is also designed to withstand drops from up to 7.5 feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this SSD have any security features?

    • Answer Yes, the Crucial X9 Pro offers password protection and 256-bit AES hardware encryption to help keep your data secure.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum read and write speed of the X9 Pro SSD?

    • Answer The Crucial X9 Pro SSD boasts read and write speeds of up to 1,050MB/s.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this SSD compatible with Mac and Windows?

    • Answer Yes, the X9 Pro is compatible with both Windows and Mac operating systems, as well as Android, iPad, Linux, and gaming consoles like PlayStation and Xbox.
    This question and answer was generated by AI based on customer and product data.
  • QuestionThe specs show mega-bytes and the person in the video uses the term mega-bytes also. But in some graphics in the video, it uses the term "Mbps", which would be mega-bits. Are the true read/write speeds around 1000 mega-bytes or 1000 mega-bits?

    Asked by Nacho.

    • Answer It is megabits per second, to answer one of the questions. The basic speed it is capable of achieving in most standard uses. This is the listed manufacturer's tested claim. Crucial is a well known, proven company of products. So chances are this is easily achievable in your results of speed if your transfer products and other memory drives and CPU specs can match that speed. So it needs to be paired with a start to finish setup that all can achieve that read/write speed. It is backwards compatible but will only achieve the maximum speeds that it pairs with, which may be quite lower, but it would still work and be very reliable to use even in that situation.

      Answered by ParisB

  • QuestionCan I plug this directly into a S21 phone?

    Asked by VP.

    • Answer Hello, thanks for getting in touch, The Crucial X9 Pro 1TB External SSD features USB-C connectivity, which is compatible with many Android devices, including the Samsung Galaxy S21. However, compatibility depends on your phone’s ability to support external storage via USB-C and whether it provides sufficient power for the SSD. To use the SSD with your S21, you may need: - A USB-C to USB-C cable (included with the SSD) - OTG (On-The-Go) support enabled on your phone (if required) - A file manager app that recognizes external storage If your phone does not detect the SSD automatically, you may need to format it to a compatible file system such as exFAT or FAT32. If you need any more information or support, please contact us back through the link below. https://www.crucial.com/support/contact - The Crucial Team

      Answered by Micron CPG Support

  • QuestionWill this be compatible to download DropBox on? DropBox says it requires HSF+ or APFF.

    Asked by Anonymous.

    • Answer Hello, thanks for getting in touch, Yes, the Crucial X9 Pro 1TB External USB-C SSD is compatible with Dropbox. The X9 Pro comes preformatted in the exFAT file format, but it can be reformatted to APFS or HFS+ to meet Dropbox's requirements. If you need any more information or support, please contact us back through the link below. https://www.crucial.com/support/contact - The Crucial Team

      Answered by Micron CPG Support

  • QuestionIs this drive plug and play or do you have to download drivers?

    Asked by Jim.

    • Answer Just plug it in. Nothing to download.

      Answered by Schmoopie

  • QuestionCan this device be used to store and transfer files from an old pc Ibuypower computer to a new HP laptop computer? Thank you, Norm

    Asked by Norm.

    • Answer The drive will work for this, and comes preformatted in exFAT which is supported by Windows 8 and later operating systems, or can be reformatted as needed. The included cable is USB C-to-C, which may require a USB C to USB A adapter or a separate USB C to USB A cable if the older system does not have USB C ports available.

      Answered by Micron CPG Support

  • Questiondoes it come with a connector cable and it does will it connect to a type a usb port

    Asked by JimC.

    • Answer Hello Jim, Thank you for reaching out to us. The Crucial X9 Pro offers plug-and-play compatibility with Windows, Mac, Android, iPad, PC, Linux, PlayStation and Xbox gaming consoles via an included USB-C cable. https://www.crucial.com/ssd/x9-pro/ct1000x9prossd9 To connect it with a USB A port, you need to buy a USB C to USB A adapter. You can buy the Crucial CTUSBCFUSBAMAD USB-C to USB-A Adapter from reseller partners if available with them or buy a third party USB C to USB A adapter. Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us. Regards, Crucial

      Answered by Micron CPG Support

  • QuestionCan it connect directly to iPhone 13 to store pictures and videos?

    Asked by Blue.

    • Answer Hello, thanks for getting in touch, To clarify, the Crucial X9 Pro SSD can indeed be used with iPhone devices, but it requires a compatible adapter to connect the SSD to your iPhone's Lightning port. You can use a Lightning to USB Camera Adapter or a similar OTG (On-The-Go) adapter to make this connection. Once connected, you can use the Files app on your iPhone to manage the files stored on the SSD. Here is the adapter from Apple Store: https://www.apple.com/shop/product/MX5J3AM/A/lightning-to-usb-3-camera-adapter This link for informational purpose and we do not control it or endorse it. If you need any more information or support, please contact us back through the link below. https://www.crucial.com/support/contact - The Crucial Team

      Answered by Micron CPG Support

  • QuestionCan this SSD be used for gaming purposes, such as Forza Horizon 5, Minecraft, Roblox, etc?

    Asked by Jason.

    • Answer If those games are on pc definitely. I've stored about 9 huge games on it so far and still have plenty of space left. And they all work fine. If its with things like stream or xbox I'm sure so long as you make sure they known the correct directory path then it should be fine. But I have tried that (for xbox) yet for myself. Or you could even move the whole thing ( stream, xbox) onto the drive as well. Hope this makes sense!

      Answered by AnnB

  • QuestionIs it compatible with ps5?

    Asked by Anonymous.

    • Answer Hello, Thank you for reaching out to us, Crucial X9 Pro portable SSD is compatible con with PS5. Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us. Regards, Crucial

      Answered by Micron CPG Support

  • QuestionDoes this compatible to take prores 4k 60fps videos from iPhone 15 pro

    Asked by Rajv.

    • Answer Hello, Thank you for reaching out to us, Yes, iPhone 15 Pro and iPhone 15 Pro Max can record 4K at 60 fps when connected to a compatible external storage device. Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us. Regards, Crucial

      Answered by Micron CPG Support

  • QuestionWill this work with a late 2013 iMac desktop running Catalina 10.15.7?

    Asked by Beadie.

    • Answer Hello Beadie, Thanks for getting in touch. Yes, the Crucial X9 Pro 1TB will work with a late 2013 iMac running macOS Catalina 10.15.7. The X9 Pro is designed to be compatible with a wide range of devices, including older Macs. It connects via USB-C, but you can use a USB-C to USB-A adapter if your iMac doesn’t have a USB-C port. If you need any more information or support, please contact us back through the link below. https://www.crucial.com/support/contact - The Crucial Team

      Answered by Micron CPG Support

  • QuestionDoes this have to be formatted to work with iPad Pro 6th gen?

    Asked by IsVt.

    • Answer Hello, Thank you for your post, Crucial X9 pro is an external drive, it will work with X9 pro SSD is compatible with iPad Pro 6th gen. If you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us. Regards, Crucial

      Answered by Micron CPG Support

  • QuestionWill Crucial X9 Pro work with an old Windows 7 laptop? I am trying to transfer old files from the Window 7 to the iOS 11. I just noticed the box say Windows 10 and 11 and doesn't mention Windows 7. Storage device is NTFS.

    Asked by BigD.

    • Answer It worked with my old win7 laptop

      Answered by Renan

  • QuestionIs this compatible with my Tesla model Y

    Asked by ljshek.

    • Answer It will read and record data (sentry mode also) but there is an annoying notification that will never go away saying "to reconnect the driver for best performance". I will be changing mine out for a Samsung t7

      Answered by Danman

  • QuestionWill this item work with NVIDIA shield tv

    Asked by Keith.