Questions & Answers

Q: QuestionCan the surge protector automatically shut down in case of a surge?

• A:Answer This surge protector has an automatic shutdown feature.

Q: QuestionWhat is the maximum surge protection rating of the surge protector?

• A:Answer The surge protector provides 2000 joules of protection.

Q: QuestionHow many AC outlets does the surge protector have?

• A:Answer This surge protector has six AC outlets.

Q: QuestionWhat type of technology does the surge protector use for surge protection?

• A:Answer This surge protector uses metal oxide varistor (MOV) technology for surge protection.

Q: QuestionWhat is the warranty period for the surge protector?

• A:Answer This surge suppressor comes with a 1 Year Limited Lifetime Warranty.

Q: QuestionThere is an unusual plastic protrusion on the back that is in the way and blocks my outlet from plugging in all the way. QUESTION: What is it? Should I break it off? It is in a similar shape to the grounding part of the actual 3 pronged plug

Asked 8 months ago by Denny.

• A:Answer Hello Denny, Thank you for reaching out regarding this question. That plastic pin is supposed to go in the ground outlet plug of the lower outlet. This product is designed to occupy a standard duplex outlet, using the top half for the actual power and the bottom half using the plastic pin for stability.

  Answered 8 months ago by TechSupport

  
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Q: QuestionIs this surge protector UL or CE certified?

Asked 8 months ago by JoelA.

• A:Answer Hello Joel, This surge protector is UL certified under UL1449, UL1310, and UL498A.

  Answered 8 months ago by TechSupport

  
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Q: QuestionCan I plug this into a 240v outlet?

Asked 9 months ago by Cyberninja.

• A:Answer The CyberPower 6-Outlet/1-USB-A/1-USB-C Wall Surge Protector is designed for use with 120V outlets. It is not compatible with 240V outlets. If you need a surge protector for a 240V outlet, be sure to check the specifications on the product or consider a model that supports 240V input.

  Answered 9 months ago by TechSupport

  
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Q: QuestionWhat is the clamping voltage on this unit?

Asked 1 year ago by Douggie.

• A:Answer The CyberPower 6-Outlet/1-USB-A/1-USB-C 2000 Joules Wall Surge Protector has a clamping voltage of 400V, which means it will limit the voltage to that level in the event of a surge to protect your devices. This surge protector is also UL 1449, UL 1310, and UL 498A certified, which ensures that it meets the necessary safety standards for surge protection, electrical devices, and general electrical components: UL 1449: Surge Protection Devices — Certifies that the unit provides safe protection from electrical surges. UL 1310: Class 2 Power Units — Certifies that the power supply is safe for use with low-voltage circuits. UL 498A: Attachment Plugs and Receptacles — Certifies the safety of the plug and socket connection. These certifications together help ensure that the surge protector is reliable and safe for protecting your electronics.

  Answered 1 year ago by TechSupport

  
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