Questions & Answers

Name: CyberPowerPC - Gamer Master Gaming Desktop - AMD Ryzen 7 2700 - 16GB Memory - AMD Radeon RX 580 8GB - 2TB HDD + 240GB SSD - White
Brand: CyberPowerPC
SKU: 6329758
Price: 949.99 USD
Rating: 4.5 (447 reviews)

CyberPowerPC - Gamer Master Gaming Desktop - AMD Ryzen 7 2700 - 16GB Memory - AMD Radeon RX 580 8GB - 2TB HDD + 240GB SSD - White

Model:: GMA3800BST; |
SKU:: 6329758

User rating, 4.5 out of 5 stars with 447 reviews.

Highly rated by customers for:

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QuestionWhat ram does it come with if it has and ram
Asked 6 years ago by Leland.
- Answer Thanks for reaching out Leland. This PC should come with x2 8GB DDR4 2400MHz RAM, however, the settings and connection may affect performance. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support
  Answered 6 years ago by CyberPowerPC Brand Expert
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QuestionCan this pc connect to the ONN tv model ONC50UB18C05?
Asked 6 years ago by Anonymous.
- Answer Yes, you can connect a TV to this desktop.
  Answered 6 years ago by CommunityAnswer
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QuestionCan this pc run games like rising storm 2 Vietnam and battlefield five
Asked 6 years ago by Bob.
- Answer Yes it runs these games fine
  Answered 6 years ago by K0904
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Questioncan i hook this pc up to an hdmi tv that is 4k?
Asked 6 years ago by Anonymous.
- Answer Yes
  Answered 6 years ago by Rojas
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QuestionDoes it come with a mouse I dont see one in the picture?
Asked 6 years ago by Kaleb.
- Answer It does
  Answered 6 years ago by Rojas
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QuestionThis is gonna be my new pc in my life and like if I purchase am I suppose to build it on my own or it’s built allready
Asked 6 years ago by Jose.
- Answer It is only necessary to plug in the keyboard, mouse and monitor.
  Answered 6 years ago by dtibodo
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QuestionSo I've seen a couple questions related to accessing the SSD on this machine and one post in particular mentions something about removing fast media using StoreMI. What exactly does running through this process of removing fast media accomplish?
Asked 6 years ago by Anonymous.
- Answer Thanks for reaching out. StoreMI essentially combines the SSD and HDD into one drive to boost performance. However, some people do not like StoreMI, in which you are more than welcomed to uninstall it if you want to. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support
  Answered 6 years ago by CyberPowerPC Brand Expert
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QuestionWhat Port should I use to plug my VR headset. In setup there was a sticker that said to not use one of the hdmi ports for my monitor. is it ok to use that one for my HTC VIVE
Asked 6 years ago by VrCurious.
- Answer Thank you for reaching out. It is recommended to connect the VR headset directly to the video card. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support
  Answered 6 years ago by CyberPowerPC Brand Expert
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QuestionHas anyone tried installing an Elgato HD60 Pro into their machine? I did and it worked for about 2 days now the gpu fan hits the bottom and stops that fan. Any ideas so I can keep using my HD60 Pro to record/stream console games?
Asked 6 years ago by Jackel.
- Answer Dear Jackel, You can try and loosen the graphics card screw and move it slightly up and tighten screw. Then loosen the screw on the El Gato card and move it slightly down and tighten the screw, See if that will give you a little more clearance between both cards.
  Answered 6 years ago by CyberPowerPC Brand Expert
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QuestionWould this pc be able to run Fortnite and stream Fortnite at the same time?
Asked 6 years ago by John.
- Answer Thanks for reaching out John. This PC should be able to run and stream Fortnite, however, your settings and connection may affect performance. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support
  Answered 6 years ago by CyberPowerPC Brand Expert
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QuestionCan I turn off the rgb light ?
Asked 6 years ago by Jas.
- Answer Thanks for reaching out Jas,There should be two buttons on the cased that allow you to control the RGB as well as turn it off. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support
  Answered 6 years ago by CyberPowerPC Brand Expert
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QuestionHow efficient would this machine be for Adobe Photoshop/Lightroom?
Asked 6 years ago by LeoC.
- Answer Thanks for reaching out LeoC. This PC should be able to run Adobe Photshop/Lightroom as it comes with an AMD Ryzen 7 2700 and 16GB of RAM. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support
  Answered 6 years ago by CyberPowerPC Brand Expert
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QuestionHow do I claim the free game that comes with it?
Asked 6 years ago by Tyler.
- Answer amdrewards.com
  Answered 6 years ago by Jonathan
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QuestionJust got this machine home and was sold it as I do some CAD work for my office but for the most part it is for running my contracting company for which I have to do some design work. Is this the right machine?
Asked 6 years ago by Rob.
- Answer Thanks for reaching out Rob. THis PC should be able to handle CAD software editing programs. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support
  Answered 6 years ago by CyberPowerPC Brand Expert
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QuestionI’m new to PCs and from what I understand this can run fortnite around 150 fps. What can I do to make this higher. Is getting a new graphics card what I need. Please help by telling me how to get better graphics while running at a high FPS without lag
Asked 6 years ago by Ethan.
- Answer Thanks for reaching out Ethan. If you want more FPS while running the PC on better settings, you will need a more power video card. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support
  Answered 6 years ago by CyberPowerPC Brand Expert
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QuestionWhat are the measurements on this pc?
Asked 6 years ago by Cody.
- Answer Thanks for reaching out Cody. This PC should be roughly around 17.9 inches x 8.5 inches x 19.3 inches ( H x W x D ). If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support
  Answered 6 years ago by CyberPowerPC Brand Expert
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QuestionDoes this include a player/burner for DVD and CD? Is this compatible with Bluetooth wireless headphones? Is the hard drive solid state?
Asked 6 years ago by bearcat44.
- Answer No DVD or CD. It's standard bluetooth, so it should work with any bluetooth device. There is a solid state (250GB and a regular 2TB). I've added an another 1TB solid state drive to install games on. And it's working great!
  Answered 6 years ago by JohnE
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QuestionI just booted this computer into windows 10. I went into files to see if my drives are all connected and it only showed the 2 TB hard drive. Now it said that the hard drive was 2.03 TB in the files so did it combine the SSD with the HDD with StoreMI?
Asked 6 years ago by Tyler.
- Answer Thanks for reaching out Tyler. StoreMi combines the SSD and HDD in order to help improve overall speed for both drives. However, you are more than welcomed to uninstall StoreMi if you want to. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support
  Answered 6 years ago by CyberPowerPC Brand Expert
  Answer this question
QuestionDoes the SSD come in a separate box or is it already installed in the PC and needs to be connected? I cant find the SSD in my disk management or My PC.
Asked 6 years ago by Jonathan.
- Answer No ur pc is combining your ssd and hdd for faster speeds Im not a fan of it since i like having my drives separate And i saw little to no difference in speeds I had to factory reset my pc and install windows using a usb flash drives to get my ssd back into its own driver.
  Answered 6 years ago by Alfonso
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QuestionCan it run vr?
Asked 6 years ago by Qusn.
- Answer Thanks for reaching out, You can definitely use a VR headset with this PC. Your settings and connection may affect performance. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (888)937-5582 Hours of Operation: M-F: 8:00AM - 7:00PM PST Sat: 9:30AM - 3:00PM PST
  Answered 2 years ago by CyberPowerPC Brand Expert
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Questions & Answers

CyberPowerPC - Gamer Master Gaming Desktop - AMD Ryzen 7 2700 - 16GB Memory - AMD Radeon RX 580 8GB - 2TB HDD + 240GB SSD - White

Q: QuestionWhat ram does it come with if it has and ram

Q: QuestionCan this pc connect to the ONN tv model ONC50UB18C05?

Q: QuestionCan this pc run games like rising storm 2 Vietnam and battlefield five

Q: Questioncan i hook this pc up to an hdmi tv that is 4k?

Q: QuestionDoes it come with a mouse I dont see one in the picture?

Q: QuestionThis is gonna be my new pc in my life and like if I purchase am I suppose to build it on my own or it’s built allready

Q: QuestionSo I've seen a couple questions related to accessing the SSD on this machine and one post in particular mentions something about removing fast media using StoreMI. What exactly does running through this process of removing fast media accomplish?

Q: QuestionWhat Port should I use to plug my VR headset. In setup there was a sticker that said to not use one of the hdmi ports for my monitor. is it ok to use that one for my HTC VIVE

Q: QuestionHas anyone tried installing an Elgato HD60 Pro into their machine? I did and it worked for about 2 days now the gpu fan hits the bottom and stops that fan. Any ideas so I can keep using my HD60 Pro to record/stream console games?

Q: QuestionWould this pc be able to run Fortnite and stream Fortnite at the same time?

Q: QuestionCan I turn off the rgb light ?

Q: QuestionHow efficient would this machine be for Adobe Photoshop/Lightroom?

Q: QuestionHow do I claim the free game that comes with it?

Q: QuestionJust got this machine home and was sold it as I do some CAD work for my office but for the most part it is for running my contracting company for which I have to do some design work. Is this the right machine?

Q: QuestionI’m new to PCs and from what I understand this can run fortnite around 150 fps. What can I do to make this higher. Is getting a new graphics card what I need. Please help by telling me how to get better graphics while running at a high FPS without lag

Q: QuestionWhat are the measurements on this pc?

Q: QuestionDoes this include a player/burner for DVD and CD? Is this compatible with Bluetooth wireless headphones? Is the hard drive solid state?

Q: QuestionI just booted this computer into windows 10. I went into files to see if my drives are all connected and it only showed the 2 TB hard drive. Now it said that the hard drive was 2.03 TB in the files so did it combine the SSD with the HDD with StoreMI?

Q: QuestionDoes the SSD come in a separate box or is it already installed in the PC and needs to be connected? I cant find the SSD in my disk management or My PC.

Q: QuestionCan it run vr?

Best-selling Best Buy

QuestionWhat ram does it come with if it has and ram

QuestionCan this pc connect to the ONN tv model ONC50UB18C05?

QuestionCan this pc run games like rising storm 2 Vietnam and battlefield five

Questioncan i hook this pc up to an hdmi tv that is 4k?

QuestionDoes it come with a mouse I dont see one in the picture?

QuestionThis is gonna be my new pc in my life and like if I purchase am I suppose to build it on my own or it’s built allready

QuestionSo I've seen a couple questions related to accessing the SSD on this machine and one post in particular mentions something about removing fast media using StoreMI. What exactly does running through this process of removing fast media accomplish?

QuestionWhat Port should I use to plug my VR headset. In setup there was a sticker that said to not use one of the hdmi ports for my monitor. is it ok to use that one for my HTC VIVE

QuestionHas anyone tried installing an Elgato HD60 Pro into their machine? I did and it worked for about 2 days now the gpu fan hits the bottom and stops that fan. Any ideas so I can keep using my HD60 Pro to record/stream console games?

QuestionWould this pc be able to run Fortnite and stream Fortnite at the same time?

QuestionCan I turn off the rgb light ?

QuestionHow efficient would this machine be for Adobe Photoshop/Lightroom?

QuestionHow do I claim the free game that comes with it?

QuestionJust got this machine home and was sold it as I do some CAD work for my office but for the most part it is for running my contracting company for which I have to do some design work. Is this the right machine?

QuestionI’m new to PCs and from what I understand this can run fortnite around 150 fps. What can I do to make this higher. Is getting a new graphics card what I need. Please help by telling me how to get better graphics while running at a high FPS without lag

QuestionWhat are the measurements on this pc?

QuestionDoes this include a player/burner for DVD and CD? Is this compatible with Bluetooth wireless headphones? Is the hard drive solid state?

QuestionI just booted this computer into windows 10. I went into files to see if my drives are all connected and it only showed the 2 TB hard drive. Now it said that the hard drive was 2.03 TB in the files so did it combine the SSD with the HDD with StoreMI?

QuestionDoes the SSD come in a separate box or is it already installed in the PC and needs to be connected? I cant find the SSD in my disk management or My PC.

QuestionCan it run vr?