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Questions & Answers

Your price for this item is $2,099.99
Page Showing 1-17 of 17 questions
  • QuestionWhere is the manual for this config? I want to see if this comes with WiFi antennas.

    Asked by RonShopsaLotatBestBuy.

    • Answer I just opened mine up and it did indeed come with 2 antennae.

      Answered by Napkin

  • QuestionDoes this computer have a USB-C Port?

    Asked by Bitanian.

    • Answer Thank you for reaching out to us. Yes, this system does come with a USB-C Port that you can use. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionSo I purchased this computer...and it had bad GPU.. The ethernet port was also not working.. I returned the computer, got the same one and the GPU works, but the ethernet port does not.... anyone have any ideas?

    Asked by Kreid.

    • Answer Thank you for reaching out. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support team at your earliest convenience so we can look into the matter further; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhere are the SATA ports located? I’m having trouble finding them. Are they underneath the graphics card?

    Asked by Ryan.

    • Answer Thank you for reaching out. For further assistance on this matter, please contact our tech support team at your earliest convenience; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow many more fans can I add to this computer?

    Asked by AlanJared.

    • Answer 11

      Answered by Anonymous

  • QuestionCan this pc connect to the internet wirelessly?

    Asked by Ksan.

    • Answer Thank you for reaching out to us. Yes, this system will allow you to connect to your WiFi wirelessly if you wanted to. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionCan it run oculus rift s vr headset?

    Asked by Gaby.

    • Answer Thank you for reaching out. This PC should be able to run Oculus Rift and a VR headset as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionCan I increase RAM to 32 gig

    Asked by Random1.

    • Answer Thank you for reaching out to us. The components included with this system are upgradeable, however, it is always recommended that you check for compatibility before making your purchase on new hardware. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWill this computer connect to a Bluetooth headset? I'm looking for a new PC, but I have a really nice pair of Bluetooth headphones, I obviously want to be able to still use them.

    Asked by Kreid.

    • Answer Thank you for reaching out to us. Unfortunately, this system does not come with Bluetooth so you won't be able to connect your Bluetooth headset to this system. You can possibly buy a Bluetooth adapter to connect your Bluetooth headset to this system. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat’s psu on this?

    Asked by Anonymous.

    • Answer 800W Apevia

      Answered by Ispencer

  • QuestionWe just bought this computer and can't get the WIFI up and running. It it saying you have to connect ethernet, not sure what this means. WIFI is in the computer but we can't see our network. Where does the USB key get inserted?

    Asked by Sal.

    • Answer Thank you for reaching out. For further assistance on this matter, please contact our tech support team at your earliest convenience; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • Questionwhat is the model of the keyboard and mouse?

    Asked by Guilherme.

    • Answer Mine came with Cyperpower Elite M1 131 mouse and the 01 Nohi LED Keyboard KB-161-306

      Answered by SFNJD

  • QuestionWhat is the motherboard on this unit?

    Asked by JohnPC.

    • Answer Thank you for reaching out to us. Unfortunately, the manufacturer, form factor, specifications, and the number of M.2 slots available on the motherboards included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat type of ram is in here brand and speed?

    Asked by JoeTedrick.

    • Answer Thank you for reaching out to us. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionWhat is the motherboard on this unit?

    Asked by TB.

    • Answer Thank you for reaching out to us. Unfortunately, the manufacturer, form factor, specifications, and the number of M.2 slots available on the motherboards included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

      Answered by CyberPowerPC Brand Expert

  • QuestionHow is the cooling on this machine?

    Asked by Will.

    • Answer So far I have had no issues. I only play for 4 hour spurts in the evenings after work.... I do not overclock or anything like that.... If you do have heat issues there is space to add exhaust fans at top of case and you pry would look into swapping out power supplies.

      Answered by Ispencer

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