Questions & Answers

Q: QuestionI'm assuming this is vr ready for oculus quest 2?

Asked 2 years ago by Jr.

• A:Answer No !!! Actually, when you run the oculus software, it says that it's NOT VR compatible. Even though, I'm using it without any problems. For example, with Microsoft flight simulator 2020 or XP11 / 12. Casting also not working.

  Answered 2 years ago by BirdVerified Purchase

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Q: QuestionIs it possible to buy just this pc without the keyboard and mouse? Or, alternatively, are there any pc's with the exact same specs that do not come with keyboard and mouse?

Asked 2 years ago by Anonymous.

• A:Answer Thank you for reaching out! The PCs come with a Keyboard and Mouse as they are Gifts for purchasing the PC. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039

  Answered 2 years ago by CyberPowerPC Brand Expert

  
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Q: Questionwhat is the max amount of ram you can put on this motherboard?

Asked 2 years ago by joshkincannon.

• A:Answer The max amount of ram possible would be 128GB.

  Answered 2 years ago by Anonymous

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Q: Questionwhat is the name of the motherboard ?

Asked 2 years ago by GHHX.

• A:Answer ASUS Prime Z790-P WIFI

  Answered 2 years ago by destroVerified Purchase

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Q: QuestionHow are the temps with the aio cooler because I heard aio coolers aren’t so well by cyber and also i9-13900kf runs very hot. Just curious on how the cooler holds up with the cpu. Considering buying this pc. Please reply thanks !

Asked 2 years ago by GHX.

• A:Answer I just bought this PC and have had it for a week now, no heat issues to speak of and it is tucked in a corner under a desk

  Answered 2 years ago by ShariceAVerified Purchase

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Q: QuestionIs the graphics card integrated in the pc or can I take it out?

Asked 2 years ago by anonymous.

• A:Answer You can take it out as it is connected to the motherboard via one of the slots.

  Answered 2 years ago by GlenCVerified Purchase

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Q: QuestionHow many cooling tubes are there inside this pc. My office pc (i buy power) has a multiple shutting down /overheating issue & the geek squad added one more cooling tube a total of 2 now. The shutting down issue has been resolved.

Asked 2 years ago by JunG.

• A:Answer My PC has two tubes connecting to the CPU. I leave my PC running all the time and have not had any cooling issues to date with it.

  Answered 2 years ago by GlenCVerified Purchase

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Q: QuestionHello, I purchased my PC in 2023, it has worked fine up until today when I received this crash while trying to launch a modded game (the game worked just fine as recently as yesterday).

Asked 4 months ago by Ev.

Q: QuestionHow many Megatransfers is the max for the ram, it came preset at 4200, its a to force i know but i dont know if the max is 6000 or 6400.

Asked 1 year ago by Anonymous.

• A:Answer Thank you for reaching out to us. The RAM that comes with this system is rated for 6000MHZ.

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan the WIFI 5 be upgraded to WIFI 6E?

Asked 1 year ago by Blacktyy.

• A:Answer Thank you for reaching out to us. The components included with this system are upgradeable, however, it is always recommended that you check for compatibility before making your purchase on new hardware.

  Answered 1 year ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhere do I install my hard drive?

Asked 1 year ago by Will.

• A:Answer Thank you for reaching out to us. They can be install behind the motherboard. mounted to the chassis.

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionHow do I take the liquid cooling out of the Pc

Asked 1 year ago by Cooper.

• A:Answer We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone or email. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionIs this power supply fully modular?

Asked 1 year ago by pchunter.

• A:Answer Thank you for reaching out to us. Unfortunately, The Power supply is not modular.

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionWill this be back in stock soon?

Asked 2 years ago by Olive.

• A:Answer Thank you for reaching out to us. We recommend getting in contact with Best Buy directly for further assistance on this matter.

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionThe specs mention liquid cooling, where exactly is the liquid cooling and does it come with liquid coolant? I have issues with overheating and I have two tubes to cool down the CPU. I get black screens consistently.

Asked 2 years ago by Useruser.

• A:Answer Same I’m literally dealing with the same thing for some months now

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionCan a multi media card reader be installed?

Asked 2 years ago by Ronno.

• A:Answer Thank you for reaching out to us. Yes, a Multimedia Card Reader can be installed.

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: Questionis they keyboard that comes with this clicky and mechanicle

Asked 2 years ago by keyboard.

• A:Answer I like the keyboard. It does have a nice click and manual feel to it.

  Answered 2 years ago by LizziBVerified Purchase

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Q: Questionis it preassembled

Asked 2 years ago by IDK.

• A:Answer Yes. You do need to open the case and remove a chunk of packaging foam and plug in the keyboard and mouse.

  Answered 2 years ago by JohnWVerified Purchase

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Q: QuestionDoes the case have internal drive bays (if so, how many) in the event that I want to move over one or two traditional sata drives to the new computer? And could someone please post an image of the backside of this case?

Asked 2 years ago by rlast.

• A:Answer Yes. 2. I cut and destroyed mine the backside I mean. It also has 2 bays. Looks like for RGB though

  Answered 2 years ago by ZachAVerified Purchase

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