Questions & Answers

Q: QuestionWhat is the blinking red light on the front of the case above the blue light? And what does it indicate.

Asked 8 months ago by Lana.

• A:Answer It is a hard drive activity led. It blinks when your hard drive is is reading or writing data. Or when there is activity happening on your hard drive in this system it seems like it's the ssd. So when you're solid state hard drive has activity going on it will blink red on and off very fast at times. Especially when loading games.

  Answered 8 months ago by findingone

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Q: QuestionHow many displays are supported?

Asked 8 months ago by NVidea.

• A:Answer Thank you for reaching out to us. The manufacturer, model, and specifications of the components and the performance included with this system may vary depending on what was currently available at the time the PC was built.

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionHow many ssd slots does this have? Is it possible to have another ssd besides the one that come with it?

Asked 8 months ago by Tuan.

• A:Answer Thank you for reaching out to us. Yes, the system Does come with 1x SSD and comes with the ability to support more.

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionHow easy is it to add another ssd

Asked 8 months ago by Fallen.

• A:Answer Thank you for reaching out to us. Yes, You can add another SSD with little to no effort.

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionDoes this computer come prefilled and factory sealed with liquid coolant (AIO) or does it need filled immediately upon arrival in a reservoir? Thank you for your time.

Asked 8 months ago by Bill.

• A:Answer Thank you for reaching out to us. Yes the AIO comes prefilled.

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionHow many RAM slots are available? In one picture, it looks like there are only two accessible. I was hoping to drop in 4 sticks of 32 each.

Asked 8 months ago by Lance.

• A:Answer Thank you for reaching out to us. The system will come with 4 DIMM slots.

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan i change the pink color of the fans and the lights to other colors??

Asked 8 months ago by Jaz.

• A:Answer Thank you for reaching out to us. The RGB fans in the system can be controlled to present different colors.

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionI just purchased this pc and I’m not sure how to get the 3 fans going down to rgb

Asked 8 months ago by Treylon23.

• A:Answer Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan I install additional disk drive like Toshiba 2TB # DT01AC A200

Asked 9 months ago by Manoli.

• A:Answer Thank you for reaching out to us. You are able to install another Storage Drive in the system.

  Answered 9 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionI was wondering because I can’t seem to find any info, how big is the air on this is it 120mm or bigger?

Asked 9 months ago by Jdylan64.

• A:Answer Thank you for reaching out to us. The size of the Fans in the system are 120mm.

  Answered 9 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionIs this item discontinued. Don't see an add to cart button.

Asked 10 months ago by EarthMan.

• A:Answer It is currently in stock.

  Answered 9 months ago by DeathdefyingdemonVerified Purchase

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Q: QuestionI ordered this a few days ago and I got it today i was excited to play on it and i set everything up turning it on and the monitors are black help nothing is wrong with my monitors i have another pc i hooked them up too please help me!!

Asked 10 months ago by Jacup.

• A:Answer Make sure those monitors are connect with the HDMI ports towards the bottom of the back of the PC, not the top. People can typically get those mixed up.

  Answered 9 months ago by DeathdefyingdemonVerified Purchase

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Q: QuestionHow often is this restocked?

Asked 10 months ago by Anonymous.

Q: QuestionI'm getting spike lag in World of Warcraft. My monitor is 144hz gsync compatible. I'm getting 300-400 fps ingame at max setting. Do I need to sync my fps to my monitor refresh rate to stop the spike lag? Or is it other setting that's causing the lag?

Asked 11 months ago by DTDT.

• A:Answer Hi Del, We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected]

  Answered 10 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionHow do you open the side panel?

Asked 11 months ago by DTDT.

• A:Answer Simply use your finger at the top of the case on the back and push out away from the case. No screwdriver required.

  Answered 10 months ago by TechNerdVerified Purchase

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Q: QuestionWill this run adobe aps smooth along with the sims 4?

Asked 11 months ago by lanna.

• A:Answer Yes. This PC can do that and much more.

  Answered 9 months ago by DeathdefyingdemonVerified Purchase

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Q: Questionhow many monitors can connect to the computer.

Asked 11 months ago by gab.

• A:Answer Up to 4 on the gpu

  Answered 11 months ago by SSREVerified Purchase

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Q: QuestionDoes this purchase come with a warranty?

Asked 11 months ago by Anonymous.

• A:Answer The PC itself comes with a manufacturer warranty of 1 year, only for defects of the computer itself. It does not cover any accidental damage. I would recommend looking into extended protection plans or Total as it protects every component in the computer.

  Answered 9 months ago by DeathdefyingdemonVerified Purchase

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Q: QuestionWhat is the standard of the power supply (1000W)? Gold or Platium?

Asked 11 months ago by Wei.

• A:Answer 80 Gold

  Answered 11 months ago by TechNerdVerified Purchase

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