Questions & Answers

Q: QuestionIs it possible to buy only the case without a keyboard and mouse and what price change would there be?

Asked 11 months ago by Kaan.

• A:Answer Thank you for reaching out! The items are provided as gifts for purchasing the PC. They do not contribute to the price. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 11 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan we upgrade this pc to RTX 50 series when it comes out?

Asked 11 months ago by HSAE.

• A:Answer Yes. This PC features a PCIe 5 x 16 slot. Which will support the new RTX 50 series card

  Answered 10 months ago by TechNerdVerified Purchase

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Q: QuestionDoes this have a 2.5GHz network port?

Asked 11 months ago by Darrenp811.

• A:Answer The PC comes with a 1Gbps network port. You can install an additional network card. I personally installed a 10Gbps card in my PC and it works great!

  Answered 10 months ago by TechNerdVerified Purchase

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Q: QuestionIs there any kind of manufacture warranty?

Asked 11 months ago by Me.

• A:Answer Hi Me. This system comes with a standard 1-year parts and labor warranty.

  Answered 11 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionDoes it come in black?

Asked 11 months ago by Trent.

• A:Answer Hi Trent, This prebuilt system comes only in white.

  Answered 11 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionI may be overlooking it, but does anyone know which wifi level this PC comes with (5, 6 or 7)? My son will likely be on Wifi most often, and I saw a review about wifi connections being limited to 100 mbps. Curious about anyone's experience!

Asked 11 months ago by MikeS.

• A:Answer It's wifi 7 for me. I've been connecting to my wifi 6 at 2.4Gbps. No network caps here.

  Answered 10 months ago by TechNerdVerified Purchase

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Q: QuestionHello, What is the CAS Latency and First Word Latency of the Ram on this computer?

Asked 11 months ago by 749462.

• A:Answer Thank you for reaching out to us. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built.

  Answered 11 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat size aio?

Asked 11 months ago by 1.

• A:Answer Thank you for reaching out! This pc should come with a 360mm AIO liquid cooling system. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 11 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionI want to upgrade the RAM when I receive my PC. Will this system take four 32GB 6000mhz DDR5 DIMMS?

Asked 11 months ago by Shawn.

• A:Answer Yes. It has 4 RAM slots.

  Answered 8 months ago by TechNerdVerified Purchase

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Q: QuestionHas the problems with the SSD card been resolved? I see many complaints of the blue screen of death due to a firmware issue? I am considering purchasing this but am leary due to all the complaints that seem to be revolving around this issue

Asked 11 months ago by Lorraine.

• A:Answer Thank you for reaching out. this has been resolved and is now a windows update patch If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 11 months ago by CyberPowerPC Brand Expert

  
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Q: Question1. I want to know what RAM pin set it uses in this system. (Example: 288-pin) If I want to upgrade, I need to know this. 2. What liquid is used to cool the CPU? (Example: Distill Water)

Asked 11 months ago by JRock.

• A:Answer Thank you for reaching out to us. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built.

  Answered 11 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionHow fast is the ram?

Asked 11 months ago by Lukas.

• A:Answer Hi Lukas, This system comes equipped with DDR5-6000MHZ RGB Ram.

  Answered 11 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat case brand/model is this referenced from?

Asked 1 year ago by Joel.

Q: QuestionDoes this desktop normally have BSOD issues coming out of box? I've seen reviews saying it had BSOD to the point even the replacements also had BSOD.

Asked 1 year ago by Bigdaddy2000.

• A:Answer 2nd replacement for me. Both bsod

  Answered 1 year ago by Anonymous

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Q: QuestionWHAT WOULD BE THE POWER SUPPLY MODEL YOU RECOMMEND FOR THIS COMPUTER THAT WOULD BE APPROPRIATE?

Asked 1 year ago by LuisR.

• A:Answer It comes with a 1000W PSU. 80+ Gold. If you are looking to put something else in. You can install a larger PSU if you like, although the installed PSU is good enough.

  Answered 10 months ago by TechNerdVerified Purchase

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Q: QuestionHow much FPS can it run on Fortnite?

Asked 1 year ago by Tuna.

• A:Answer Hi Tuna, Yes, this system can run Fortnite, FPS will all depend on game and graphics settings.

  Answered 11 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhere is the power cord? Just unbox my computer and can’t find the power cord for the computer?

Asked 1 year ago by Nstauber.

• A:Answer It should all the cords. It may be in the box stuck inside the cardboard on the back side. If it didn't, was it purchased as an OPEN BOX? Best buy Tech team should be able to sort you out for a few bucks with a replacement, they may just have a free one to give you at the geek squad.

  Answered 1 year ago by JacobG

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Q: QuestionHow many AMPS does this computer run at (As in how many breaker amps)

Asked 1 year ago by aliengreensoul.

• A:Answer Its 1000watt power supply so at max load is 8.3amps.

  Answered 1 year ago by MrTT

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Q: QuestionDoes it have a 3.5mm headphone jack?

Asked 1 year ago by Showa.

• A:Answer Yes, it has a decent audio card, with front and rear stereo jacks.

  Answered 1 year ago by JacobG

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