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The computer must be on to use the USB ports.
Sorry, there was a problem. Please try again later.Thank you for reaching out to us Judge. Only some motherboards have the ability to charge your devices while the PC is off. Try plugging the headset into a blue or red USB port. In the case that it is already plugged into a blue or red USB port and your devices aren't charging while the PC is off, please feel free to contact our tech support team at your earliest convenience for further assistance on this matter; we're always happy to help. Tech Support: (888)937-5582 [email protected] Hours of Operation: Monday - Friday: 8:00AM - 7:00PM PST Saturday: 9:30AM - 3:00PM PST
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