Questions & Answers
- Model:
- GXi3400BSTV16
- |
- SKU:
- 6575073
Q: QuestionWhat air cooler was used for the processor?
Asked by AndrewM.
- A:Answer Thank you for reaching out to us. The system uses a COOLONE W/ 4 HEAT PIPES, ALUMINUM FINS, 120MM ARGB PWM FAN INTEL.
Answered by CyberPowerPC Brand Expert

Q: QuestionMy computer's bluetooth is not working properly, whenever I try to add a new device it just shows a blank screen until troubleshoot pops up. I have troubleshot it, uninstalled and reinstalled the drivers, checked for updates, and nothing works.
Asked by Kylo.
- A:Answer We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone or email. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST
Answered by CyberPowerPC Brand Expert

Q: QuestionI'm having the worst time figuring out if I can mount top fans to it for an aio cooler. It has slide holes that look like they would fit 3 fans but I'm not positive.
Asked by Frosty.
- A:Answer Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST
Answered by CyberPowerPC Brand Expert

Q: QuestionWhat brand motherboard is used in this pc? And will it support 2 new corsair 32gb ram sticks in slot 2 and 4
Asked by Mark.
- A:Answer Thank you for reaching out to us. Unfortunately the manufacturer, form factor, specifications, and number of M.2 slots available on the motherboards included with this system may vary depending on what was currently available at the time the PC was built.
Answered by CyberPowerPC Brand Expert

Q: QuestionWhat is the max ethernet speed on this?
Asked by NLane6283.
- A:Answer Thank you for reaching out to us. Unfortunately the manufacturer, form factor, specifications, and number of M.2 slots available on the motherboards included with this system may vary depending on what was currently available at the time the PC was built.
Answered by CyberPowerPC Brand Expert

Q: Questionwill i be able to upgrade the graphics card to the nvidia 5000 series?
Asked by cryan.
- A:Answer yes
Answered by Brian
Q: QuestionCould I put all the parts from this pc into another case with different fans and stuff? Or is it only compatible with the stock case?
Asked by Idkidk.
- A:Answer Thank you for reaching out to us. All the internal parts can be moved to another case if wanted.
Answered by CyberPowerPC Brand Expert

Q: Questioncan you get a DVD player for it
Asked by DVD.
- A:Answer Thank you for reaching out to us. Unfortunately this system does not include an internal CD/DVD drive, however, you may purchase an external CD/DVD drive that uses a USB connection separately if needed.
Answered by CyberPowerPC Brand Expert

Q: QuestionWill in run Microsoft flight simulator
Asked by 1SGTOM.
- A:Answer Thank you for reaching out to us. This PC should be able to run Microsoft Flight Simulator as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Answered by CyberPowerPC Brand Expert

Q: QuestionCan this pc run Fortnite well? And how much fps can it handle while playing??
Asked by Gamer.
- A:Answer Thank you for reaching out to us. This PC should be able to run Fortnite as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888) 900-5180
Answered by CyberPowerPC Brand Expert

Q: QuestionWhat mother board it come with?
Asked by Matt.
- A:Answer Not sure if this is true for everyone since they might switch up motherboard, but mine came with a Gigabyte B760M C V.2
Answered by Friednoodles
Q: QuestionWhere are the 3 dp ports located?
Asked by Anonymous.
- A:Answer Hi, The DP ports are located on the middle back side of the PC.
Answered by CyberPowerPC Brand Expert

Q: QuestionI just recently got this pc and was wondering how to turn off the lights. My pc never came with the pre-installed "Aura" App and was looking for some help.
Asked by Shaw.
- A:Answer We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST
Answered by CyberPowerPC Brand Expert

Q: QuestionCan the NVIDIA GPU be upgraded?
Asked by AKBBElite.
- A:Answer yes as long as you don't overpower your PSU
Answered by DanielK
Q: QuestionI want to upgrade my ssd which one should I buy?
Asked by Rio.
- A:Answer Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (888) 900-5180 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST
Answered by CyberPowerPC Brand Expert

Q: QuestionHow much fps can it handle
Asked by Micheal.
- A:Answer Its pretty good on most games i’ve played personally but if you are looking to play more cpu and ram targeted games like a lot of strategy games id suggest upgrading your ram!
Answered by Anonymous
Q: QuestionI would like to know if it works well for gaming and streaming? And also if Warzone, Fortnite and other games run well.
Asked by FranklinM.
- A:Answer Hi, Yes this system works well for streaming and gaming.
Answered by CyberPowerPC Brand Expert

Q: QuestionHow do I change the rbg LED fans
Asked by Adam.
- A:Answer This wasnt easy. But finally found it through GCC - gigabyte control center https://www.gigabyte.com/Consumer/Software/GIGABYTE-Control-Center/global/ Takes a little practice to make it work, but finally got my fans Blue, can adjust to any color.
Answered by DanielM
Q: QuestionIs the HDMI 2.0 or 2.1?
Asked by Sam.
- A:Answer Thank you for reaching out! This pc should come with HDMI 2.1. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support
Answered by CyberPowerPC Brand Expert

Q: QuestionHow exactly are you supposed to change the leds inside the pc cuz theres no pre installed app, msi center and every other rgb hardware i’ve downloaded dont detect any of the specs and theres no button on the tower so im just really confused
Asked by s.
- A:Answer GCC- gigabyte control center - might be pre installed - https://www.gigabyte.com/Consumer/Software/GIGABYTE-Control-Center/global/ Worked perfect for me but took some practice.
Answered by DanielM
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