Questions & Answers

Q: QuestionHow many CPU threads does this desktop have?

• A:Answer This desktop has twenty CPU threads.

Q: QuestionWhat kind of storage does the gaming desktop use?

• A:Answer The gaming desktop uses a 2TB solid-state drive (SSD).

Q: QuestionDoes this gaming desktop have wireless connectivity?

• A:Answer Yes, this gaming desktop has Wi-Fi and Bluetooth.

Q: QuestionWhat operating system does this gaming desktop use?

• A:Answer This gaming desktop uses Windows 11 Home.

Q: QuestionDoes the gaming desktop come with a keyboard and mouse?

• A:Answer Yes, the gaming desktop includes an RGB gaming keyboard and mouse.

Q: QuestionHow many USB ports does this desktop have?

• A:Answer This desktop has eight USB ports in total.

Q: QuestionCan anyone explain in detail how to take the left side glass off when unboxing to get packages inside out considering it’s also the front glass connected as one piece of glass that wraps around to the front? The instructions are not for this computer .

Asked 9 months ago by MT59.

• A:Answer I figured this out on my own. This instructions in the box were for a different model. This PC has 1-piece of plexi glass the wraps from the front face of the pc to the back left side of the pc. There are not 2- screws to remove (per instructions in the box) Lay the PC on its right side. (metal side) Place fingers in the grooved notch on the top left on the back of the PC. Place fingers at the bottom of the left side of PC & push forward towards the "front" of the PC. It slides straight off. I hope this helps

  Answered 9 months ago by MT59

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Q: QuestionI was wondering what the wattage and rating and brand of the power supply is?

Asked 8 months ago by CherryCola777.

• A:Answer Thank you for reaching out to us. The manufacturer and model of the components included with this system may vary depending on what was currently available at the time the PC was built. However, the PC comes equipped with an 850 watt power supply.

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: Questioni recently just bought one not even a week ago and was wondering if it's possible to change the fan colors or completely turn it off? thank you

Asked 9 months ago by RavyivanB.

• A:Answer Its possible, go to Windows setting, Personalization, Dynamic Lighting, and then set brightness to 0. But if you want to turn of RAM, you need to install Gigabyte Control Center. You also can control rgb in that app.

  Answered 9 months ago by JuliaVerified Purchase

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Q: QuestionIs this red light supposed to be blinking red all the time or is it an issue with the hardware of pc ?

Asked 8 months ago by Mrtryhard.

• A:Answer Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 8 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionSo without running any applications or games the CPU temp based on Gigabyte is around 92 C. This seems way to hot and the fan it full speed and loud. 2040 RPM. Why is the sytem running this hot out of the box?

Asked 8 months ago by Dhalf.

• A:Answer I took this cpu back as it completely froze up. They sent me another one. Immediately on start up I knew I was in the clear. The liquid cooling hardware was not the same as the last one. CPU is running quiet at 35C. This is acceptable. Computer is super fast and runs all the games perfectly. Love a working Cyber!

  Answered 8 months ago by Dhalf1Verified Purchase

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Q: QuestionWhat specific liquid cooler is in this system? I couldn't find any specifics on it, im hoping for the cpu it's at least a 240 mm and if not it's an easy and cheap fix so it would be very nice to know, thank you.

Asked 4 months ago by Ethan.

• A:Answer Thank you for reaching out. The cooler should be a 240mm AIO cooler.

  Answered 4 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionDo you have to perform maintenance on the liquid cooling system or is it closed off at the factory?

Asked 6 months ago by Greasy.

• A:Answer Thank you for reaching out. The liquid coolers we use are factory-sealed before they arrive, and they are designed to be maintenance-free. No servicing is required throughout their lifespan.

  Answered 6 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionI dont see how fast is ethernet just states that it has a port. The previous cyberpower pc I have owned only went to Gig.

Asked 6 months ago by user1234.

• A:Answer Thank you for reaching out to us. The PC's ethernet port has a maximum speed of 1000 Mbps (1 Gbps).

  Answered 6 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat mother board does this computer come with?

Asked 21 hours ago by CrownedAce.

• A:Answer Thank you for reaching out to us. Please feel free to contact our sales team at your earliest convenience for further assistance on this matter; we're always happy to help. Sales: (800)707-0393 [email protected] Hours of Operation: Monday - Friday: 8:30 AM - 5:30 PM PST

  Answered 8 hours ago by CyberPowerPC Brand Expert

  
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Q: QuestionWas playing God of War, and entire thing went down. Only thing keeping power is the RGB ram sticks, fans won’t come on what so ever.

Asked 1 week ago by Subawoo.

• A:Answer Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 1 week ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan you play games in 4k with this?

Asked 2 months ago by Tr3y.

• A:Answer Thank you for reaching out to us. This PC should be able to run games in 4k as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 2 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionDoes this pc have a sag bracket for the GPU

Asked 2 months ago by Joker.

• A:Answer Thank you for reaching out to us. Please feel free to contact our sales team at your earliest convenience for further assistance on this matter; we're always happy to help. Sales: (800)707-0393 [email protected] Hours of Operation: Monday - Friday: 8:30 AM - 5:30 PM PST

  Answered 2 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat is the button next to power button on top of the pc

Asked 2 months ago by Teenjus.

• A:Answer Thank you for reaching out. The button next to the power button is the restart button.

  Answered 2 months ago by CyberPowerPC Brand Expert

  
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