A:AnswerMattcat,
We are sorry to hear that. It could be something as simple as a driver issue, but to properly diagnose the issue, we highly recommend you give our friendly Technical Support Staff a call toll-free at 1-855-490-2569.
Thank you,
A:AnswerJimmeh,
This system comes with a 500W power supply. Unfortunately the specs cannot be altered prior to shipment on these Best Buy orders.
Thank you,