“I bought some other brand smart lights and they have to be on 2.4ghz but my router is auto switching. Will these connect to the WiFi on 2.4 and 5.0? Also can you use Alexa to change the light color along with turning them on and off?”
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My router is capable of both and I had no issues getting the connection. And yes, you can just ask Alexa to change the color, dim them, and turn them off and on! They are decent smart bulbs.
Sorry, there was a problem. Please try again later.Hi Chris, thanks for reaching out. Our smart lights do not connect to 5g networks however if you have a blended network if you disable the 5g momentarily which should be an option when you log into the router you can connect our devices and then re-enable 5g and it will work. Hope this helps if not feel free to reach out to us at 1-844-302-2943 if you have any additional questions. -Cync Support Team
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