Questions & Answers

Q: QuestionWhat type of air filter does this Danby unit use?

• A:Answer This Danby mini-split AC uses an active carbon air filter to help remove contaminants and impurities from the air.

Q: QuestionWhat is the BTU cooling rating for this Danby Mini-Split AC?

• A:Answer This Danby mini-split AC unit has a BTU cooling rating of 17,000 BTUs.

Q: QuestionHow does the Anti-Cold Draft feature work on this Danby AC?

• A:Answer The Anti-Cold Draft feature on this Danby unit adjusts the fan speed and louver angle based on the ambient temperature to prevent cold air drafts while in heating mode.

Q: QuestionWhat is the lowest temperature this Danby unit can operate in?

• A:Answer This Danby mini-split AC unit can operate in temperatures as low as 5 degrees Fahrenheit or -15 degrees Celsius.

Q: QuestionDoes this Danby AC unit have a timer?

• A:Answer Yes, the Danby mini-split AC unit does include a timer feature.

Q: QuestionAre you able to install this yourself..? And does it come with the hoses for the installation

Asked 11 months ago by Anonymous.

• A:Answer Hello, thank you for your inquiry. The model DAS170GBHWDB should be installed by a certified HVAC technician. It is not a self-install unit, and it comes with all the accessories required for the installation. Regards, Apratim

  Answered 11 months ago by DanbyAuthorizedRep

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Q: QuestionUnder “Features” you claim Low Temp Operation to 5 F (-15C), but the Owners Manual recommends ambient temperatures above 19 F (-7 C) for Heat Mode. What is the correct ambient temperature limit for heat pump operation?

Asked 1 year ago by Matt.

• A:Answer Hi Matt, Thanks for your inquiry! The discrepancy arises because the "Low Temp Operation" feature refers to the heat pump's capability to operate down to -15°C (5°F) under ideal conditions. However, the recommended operating range in the Owner's Manual (above -7°C/19°F) reflects the temperature range where the unit performs most efficiently and reliably for heating. Regards, Jog

  Answered 1 year ago by DanbyAuthorizedRep

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Q: Questiondoes best buy install the mini split A/C

Asked 2 years ago by rick.

Q: QuestionDoes best buy offer installation of split Ac units. If so....how much and what SKU.

Asked 2 years ago by BESTBUYSALESASSOCIATE123.