Main Content

Questions & Answers

Page Showing 1-3 of 3 questions
  • QuestionDoes this close for storing?

    Asked by Ladyday.

    • Answer Hi, Thanks for your inquiry! This unit features reversible plates, which allow you to flip and use the flat side when the unit is not in use, helping keep the cooking surface protected and making it easier and more compact for storage. Regards, Jog

      Answered by DanbyAuthorizedRep

  • QuestionCan you use metal utensils on the surface

    Asked by Anonymous.

    • Answer Hi, Thanks for your inquiry! We do not recommend using metal utensils on the cooking surface. Metal can scratch or damage the finish over time. For best results and to maintain the surface, please use wood, silicone, or heat-safe plastic utensils. Regards, Jog

      Answered by DanbyAuthorizedRep

  • QuestionCan this be returned if used and determined it really is not smokeless?

    Asked by Smokeless.

    • Answer Hi, Thanks for your inquiry! For returns, we recommend reaching out to the retailer where you will be purchasing the unit. Regards, Jog

      Answered by DanbyAuthorizedRep