Questions & Answers

Q: QuestionIs this camera suitable for outdoor use?

This question was asked about the related product: Defender - AI 3K+ Guard Tri-Lens PTZ WIFI Plug-in Security Camera, 360° Tracking, AI Detection, Works w/ Guard App - White

• A:Answer Yes, this camera is suitable for both indoor and outdoor use.

Q: QuestionWhat type of memory card does this camera use?

This question was asked about the related product: Defender - AI 3K+ Guard Tri-Lens PTZ WIFI Plug-in Security Camera, 360° Tracking, AI Detection, Works w/ Guard App - White

• A:Answer This camera uses a microSD card for storage.

Q: QuestionDoes this security camera record audio?

This question was asked about the related product: Defender - AI 3K+ Guard Tri-Lens PTZ WIFI Plug-in Security Camera, 360° Tracking, AI Detection, Works w/ Guard App - White

• A:Answer Yes, this security camera records audio.

Q: QuestionDoes this camera have night vision?

This question was asked about the related product: Defender - AI 3K+ Guard Tri-Lens PTZ WIFI Plug-in Security Camera, 360° Tracking, AI Detection, Works w/ Guard App - White

• A:Answer Yes, this camera has night vision with color imaging.

Q: QuestionWhat is the maximum zoom this camera offers?

This question was asked about the related product: Defender - AI 3K+ Guard Tri-Lens PTZ WIFI Plug-in Security Camera, 360° Tracking, AI Detection, Works w/ Guard App - White

• A:Answer This camera offers 8x digital zoom.

Q: QuestionCan I communicate through this camera?

This question was asked about the related product: Defender - AI 3K+ Guard Tri-Lens PTZ WIFI Plug-in Security Camera, 360° Tracking, AI Detection, Works w/ Guard App - White

• A:Answer Yes, this camera has two-way audio communication.

Q: QuestionDoes this camera have a siren to deter trespassers?

This question was asked about the related product: Defender - AI 3K+ Guard Tri-Lens PTZ WIFI Plug-in Security Camera, 360° Tracking, AI Detection, Works w/ Guard App - White

• A:Answer Yes, this camera has a siren to deter trespassers.

Q: QuestionCan I access the SD card recordings from the app, or do I need to plug them in a computer? Once the SD cards are full, do the cameras automatically overwrite the old data, or can i remotely format the SD card to erase it? Can the siren be disabled?

Asked 3 months ago by James.

This question was asked about the related product: Defender - AI 3K+ Guard Tri-Lens PTZ WIFI Plug-in Security Camera, 360° Tracking, AI Detection, Works w/ Guard App, 2 Pack - White

• A:Answer HI James, Yes, you can view SD card recordings directly from the app. If you need to download the videos, you’ll need to remove the SD card from the camera and plug it into a computer. Once the SD card is full, the camera will automatically overwrite the oldest recordings, and you also have the option to remotely erase or format the SD card through the app. Additionally, both the light and siren can be disabled in the app settings. Best regards, Jenny | Defender Customer Experience Expert

  Answered 2 months ago by Defender Customer Support

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