Questions & Answers

Q: QuestionWhat is the night vision distance?

• A:Answer The night vision distance is 100 feet.

Q: QuestionDoes this camera have night vision?

• A:Answer Yes, the camera has color night vision and the strobe lights illuminate to provide a clear image.

Q: QuestionDoes this security camera require a subscription?

• A:Answer A subscription is optional and not required for this security camera.

Q: QuestionWhat is the field of view for this security camera?

• A:Answer This security camera has a 121-degree field of view.

Q: QuestionHow is the Defender security camera powered?

• A:Answer This camera is powered through a cable with an AC adapter plug-in.

Q: Questionwhat is the motion detection range

Asked 1 month ago by Jerzy.

• A:Answer Hi Jerzy, thank you for reaching out. The AI Powered 4K Guard Pro camera has a motion detection range of up to 10 meters. If there’s anything else we can help you with, please don’t hesitate to contact us directly at [email protected], and our team will gladly assist you. Best regards, Precious | Defender Customer Experience Expert

  Answered 1 month ago by Defender Customer Support

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Q: QuestionWhat is the range for signal of these?

Asked 2 months ago by Lebos.

• A:Answer Hi Lebos, Thank you for your inquiry. The 4K Guard Pro connects via a 2.4GHz WiFi network and is not compatible with 5GHz or dual-band networks. Since every home setup is different, it’s difficult to provide an exact WiFi range. Several factors can affect the connection, including the distance between the camera and your WiFi router, the number of devices connected to the network, physical obstacles such as walls or bricks, and interference from other wireless devices. These conditions may impact the overall range and performance of the camera. If there's anything else we can help you with, please don't hesitate to reach out. Best regards, Precious | Defender Customer Experience Expert

  Answered 1 month ago by Defender Customer Support

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Q: QuestionDo these come with a SDS card? If not does it use a standard or micro style?

Asked 2 months ago by Lebos.

• A:Answer Hi Lebos, Thank you for your inquiry. The camera does not come with an SD card, but it is compatible with standard Micro SD cards. Please note that the maximum supported capacity is 256GB. Please don't hesitate to reach out if there's anything else we can help you with. Best regards, Precious | Defender Customer Experience Expert

  Answered 1 month ago by Defender Customer Support

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Q: QuestionDoes this 4k Guard Pro camera have Ethernet connection as well?

Asked 5 months ago by Grodrig.

• A:Answer Wifi only

  Answered 2 months ago by JakeHVerified Purchase

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