Questions & Answers

Name: Defender - Indoor/Outdoor 2K Wi-Fi Wireless Security Camera
Brand: Defender
SKU: 6353469
Price: 49.99 USD
Rating: 3.4 (60 reviews)

Defender - Indoor/Outdoor 2K Wi-Fi Wireless Security Camera

Model:: IP2KCB1; |
SKU:: 6353469

User rating, 3.4 out of 5 stars with 60 reviews.

Highly rated by customers for:

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QuestionCan you connect multiple phones to one camera? Also can you add more defender 2k cameras to the app or is it just for that specific camera
Asked 6 years ago by Duke.
- Answer Great question, Duke! The SmartSignal app is compatible with our 2K camera specifically and we are unable to confirm if third party cameras would be compatible with the app. You will be able to allow other users to access the cameras. Thank you for your interest in Defender!
  Answered 6 years ago by Defender Customer Support
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Questionhow many hours of continuous recording does it hold 16 gb?
Asked 6 years ago by JJT.
- Answer Hello JJT. Thank you for your inquiry! The amount of continuous recording on the 16 gb SD card will be approximately 5 days in HD and 16 days in SD.
  Answered 6 years ago by Defender Customer Support
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QuestionThis camera will connect with my current system WNVR201-44R and will serve as a 5th camera automatically?
Asked 6 years ago by Anonymous.
- Answer Absolutely not. Not the same technology at all.
  Answered 6 years ago by Technoguy
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QuestionHow far can I place this away from my WiFi
Asked 6 years ago by Anonymous.
- Answer I can't tell you exactly how far but I have one in a metal shop that is separate from the house and modem and it works perfectly. I would recommend this camera every day all day. It sets up easily too. But if you have any issues whatsoever, Lorex will work tirelessly to fix your issue. I have been a long time consumer of Lorex cameras. The original model is still working perfectly. The fxc model was a fantastic camera. Lorex stopped supporting the Lorex Secure app that the camera needed to function. Lorex sent this camera to replace that camera for free. I had 10 of the fxc cameras between mine and my Mom's home. They replaced all 10 at no charge. Now that is customer service! They didn't have to do that but they did. This camera is their best one yet and because of that I purchased 2 more of them. You won't be sorry if you purchase this camera.
  Answered 6 years ago by csdonotcross
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QuestionWhat app do I use for the old camera
Asked 2 years ago by Lisa.
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Questionwhile trying to view the camera from another account I am receiving a message that the device has been bound by the other account I'll do I allow this account to view the camera also what does that mean thank you!
Asked 5 years ago by Bound.
- Answer Thank you for reaching out, Bound! Please contact Defender at 1-866-353-1217 we are available Monday to Friday from 8:00 am to 6:00 pm EST and we will be more than happy to get you up and running! Melissa C. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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QuestionIs there a phone number for customer support. It will not connect to my wifi. I have Cox Gigablast with Panoramic WiFi so no issue with reaching the modem and it is less than 20 feet from this modem.
Asked 5 years ago by Suoport.
- Answer Does your network run on 2.4 gh? This camera need's a 2.4 gh. Most modems have both a 2.4 and 5.0.
  Answered 5 years ago by Jediroxy
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QuestionI've just bought the camera and it came last night. Tried to connect it to my network but failed many times. The Instructions show me to reboot the camera, i've tried but couldn't reboot it. I've hold the reset button for more than 20 sec
Asked 5 years ago by nguoivuive.
- Answer Nguoivuive, we are sorry to see that you are having problems getting your camera set up. Please contact our support department by phone, email or live chat and they can assist you. Martin R. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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QuestionDoes this have night vision?
Asked 5 years ago by B.
- Answer Yes
  Answered 5 years ago by Ethanz
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QuestionDoes the camera have the capability of zooming in
Asked 5 years ago by Zoom.
- Answer Zoom, thanks for the question. The 2K IP camera does have the ability to zoom. Martin R. | Defender Customer Experience Expert
  Answered 5 years ago by Defender Customer Support
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Questionno recordings appear on my iphone, what can I do? Thank you.
Asked 5 years ago by Javi.
- Answer Call ring
  Answered 5 years ago by Will40
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QuestionI just bought the camera but when I active the device indicator I dont see the light on the camera, what can I do? Thank you
Asked 6 years ago by JJT.
- Answer Thanks for the question JJT. There is a light under the plate that has two little screws to indicate if it is connected to the network. This is also where the SD card is stored. Other than that there are no other lights on the camera. Please contact out support team by phone, email or live chat if you need further assistance. Defender Support
  Answered 6 years ago by Defender Customer Support
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QuestionHow often do I have to replace batteries?
Asked 6 years ago by BR.
- Answer Thank you BR, great question! The Defender - Indoor/Outdoor 2K Wi-Fi Wireless Security Camera does not use batteries. The unit has a power supply that needs to be connected to a power outlet. Defender Support
  Answered 6 years ago by Defender Customer Support
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QuestionIs there a windows 10 app for monitoring from a desktop?
Asked 6 years ago by dork.
- Answer Hi Dork, thank you for your question. Due to the continuing browser changes and upgrades we are not able to guarantee a seamless experience for our customers using the web user interface. Instead, we are focusing on bringing you the best possible mobile viewing experience on iPhone and Android smartphone devices through our Defender apps which are available through the app store and Google Play on most smartphones and tablets! Defender Support
  Answered 6 years ago by Defender Customer Support
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QuestionCan I be out of town and view my home with my Android smartphone
Asked 6 years ago by Smokey.
- Answer Great question! The camera can be viewed while away from home on the SmartSignal app.
  Answered 6 years ago by Defender Customer Support
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QuestionDo I need a DVR FOR this camera? Or a monitor to plug it in? How long is the plug in cable do I need an specific type of cord extension I don’t have any outlet on my high walls, all are near the floor
Asked 6 years ago by Mimosa.
- Answer The cameras work on batteries but if you want to connect it to an outlet you can. Another vendor sells cords up to 25 get long. You will need to check the internet.
  Answered 6 years ago by Quality1
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QuestionI need a camera that is comparable with the Phoenix plug and play surveillance system
Asked 6 years ago by Anonymous.
- Answer Not going to work.
  Answered 6 years ago by BobbyS
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Questiondo i have to Pay for app ? or monthly fee ?
Asked 6 years ago by Cordelia.
- Answer Hi Erasm, thank you for your question! There is no fee to use any of the Defender Family of apps!
  Answered 6 years ago by Defender Customer Support
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QuestionOnce the SD CARD memory is full how do you erase it? Do you have to remove the SD CARD to see what had been recorded?
Asked 6 years ago by Mimosa.
- Answer The SD card overwrites once it is full. Meaning it records over the oldest videos first. You can view the contents of the SD card on your phone without taking the card out. However, if you want to save any of the videos for keeping then you have to remove the card from the camera. You can then access the contents of the SD card on your computer and save the file for the date and time you want to keep. You can format the card in the settings of the camera or if you have the card out and in the computer, you can format it via computer as well.
  Answered 6 years ago by csdonotcross
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Showing 1-19 of 19 questions

Questions & Answers

Defender - Indoor/Outdoor 2K Wi-Fi Wireless Security Camera

Q: QuestionCan you connect multiple phones to one camera? Also can you add more defender 2k cameras to the app or is it just for that specific camera

Q: Questionhow many hours of continuous recording does it hold 16 gb?

Q: QuestionThis camera will connect with my current system WNVR201-44R and will serve as a 5th camera automatically?

Q: QuestionHow far can I place this away from my WiFi

Q: QuestionWhat app do I use for the old camera

Q: Questionwhile trying to view the camera from another account I am receiving a message that the device has been bound by the other account I'll do I allow this account to view the camera also what does that mean thank you!

Q: QuestionIs there a phone number for customer support. It will not connect to my wifi. I have Cox Gigablast with Panoramic WiFi so no issue with reaching the modem and it is less than 20 feet from this modem.

Q: QuestionI've just bought the camera and it came last night. Tried to connect it to my network but failed many times. The Instructions show me to reboot the camera, i've tried but couldn't reboot it. I've hold the reset button for more than 20 sec

Q: QuestionDoes this have night vision?

Q: QuestionDoes the camera have the capability of zooming in

Q: Questionno recordings appear on my iphone, what can I do? Thank you.

Q: QuestionI just bought the camera but when I active the device indicator I dont see the light on the camera, what can I do? Thank you

Q: QuestionHow often do I have to replace batteries?

Q: QuestionIs there a windows 10 app for monitoring from a desktop?

Q: QuestionCan I be out of town and view my home with my Android smartphone

Q: QuestionDo I need a DVR FOR this camera? Or a monitor to plug it in? How long is the plug in cable do I need an specific type of cord extension I don’t have any outlet on my high walls, all are near the floor

Q: QuestionI need a camera that is comparable with the Phoenix plug and play surveillance system

Q: Questiondo i have to Pay for app ? or monthly fee ?

Q: QuestionOnce the SD CARD memory is full how do you erase it? Do you have to remove the SD CARD to see what had been recorded?

QuestionCan you connect multiple phones to one camera? Also can you add more defender 2k cameras to the app or is it just for that specific camera

Questionhow many hours of continuous recording does it hold 16 gb?

QuestionThis camera will connect with my current system WNVR201-44R and will serve as a 5th camera automatically?

QuestionHow far can I place this away from my WiFi

QuestionWhat app do I use for the old camera

Questionwhile trying to view the camera from another account I am receiving a message that the device has been bound by the other account I'll do I allow this account to view the camera also what does that mean thank you!

QuestionIs there a phone number for customer support. It will not connect to my wifi. I have Cox Gigablast with Panoramic WiFi so no issue with reaching the modem and it is less than 20 feet from this modem.

QuestionI've just bought the camera and it came last night. Tried to connect it to my network but failed many times. The Instructions show me to reboot the camera, i've tried but couldn't reboot it. I've hold the reset button for more than 20 sec

QuestionDoes this have night vision?

QuestionDoes the camera have the capability of zooming in

Questionno recordings appear on my iphone, what can I do? Thank you.

QuestionI just bought the camera but when I active the device indicator I dont see the light on the camera, what can I do? Thank you

QuestionHow often do I have to replace batteries?

QuestionIs there a windows 10 app for monitoring from a desktop?

QuestionCan I be out of town and view my home with my Android smartphone

QuestionDo I need a DVR FOR this camera? Or a monitor to plug it in? How long is the plug in cable do I need an specific type of cord extension I don’t have any outlet on my high walls, all are near the floor

QuestionI need a camera that is comparable with the Phoenix plug and play surveillance system

Questiondo i have to Pay for app ? or monthly fee ?

QuestionOnce the SD CARD memory is full how do you erase it? Do you have to remove the SD CARD to see what had been recorded?