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Questions & Answers

Your price for this item is $164.99
The comparable value price is $339.99
Page Showing 1-20 of 22 questions
  • QuestionWhat is the storage capacity of the SD card that comes with this security system?

    • Answer This security system comes with a 64GB Micro SD card for storage.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this security system require an internet connection?

    • Answer No, this security system does not require WiFi or an internet connection.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the Defender security system have motion detection?

    • Answer Yes, it has precision monitoring that scans & detects movements, instantly triggering alerts directly to your monitor.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow is the audio communication on this security system?

    • Answer This security system features two-way talk with crisp audio recording and loud, clear speakers.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this security system have night vision?

    • Answer Yes, this security system has night vision with a range of up to 100ft.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow far away can the cameras be from the monitor?

    • Answer These cameras have a wireless range of up to 1000ft.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow is the Defender security system powered?

    • Answer This security system does not require WiFi and is powered through a plug-in power source.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use this security system outdoors?

    • Answer Yes, this security system is suitable for both indoor and outdoor use.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the resolution of the cameras?

    • Answer The cameras on this security system have a resolution of 1080.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the wireless range of this security system?

    • Answer This security system has a wireless range of up to 1000ft.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the security system have night vision?

    • Answer Yes, the security system has night vision with a range of up to 100ft.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this security system require a monthly subscription?

    • Answer No, this security system does not require a monthly fee.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use this security system outdoors?

    • Answer Yes, this security system can be used both indoors and outdoors.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIf the cameras have to be plugged in to the monitor how long are the cables,or can they operate without being hooked up to a cable.

    Asked by Curios.

    • Answer Hi Curios. Thank you for your inquiry. To clarify, the cameras do not need to be physically connected to the monitor. They connect wirelessly for video transmission, but each camera must be plugged into a wall outlet for power. The included power adapter for each camera is 7.6 feet long. Please note that both the monitor and the cameras need to be plugged in to operate—they will not function without power. If there's anything else we can help you with, please don't hesitate to reach out. Best regards, Precious C | Defender Customer Experience Expert

      Answered by Defender Customer Support

  • QuestionIs it compatible with iphone for “live” viewing?

    Asked by Justwondering1aboutit.

    • Answer Hi Justwondering1aboutit, thank you for reaching out. The PhoenixHD Security System is non-WiFi and cannot connect to the internet. As a result, it does not support live viewing on mobile devices. The cameras can only be viewed through the included 10.1" dedicated monitor. Best regards, Precious | Defender Customer Experience Expert

      Answered by Defender Customer Support

  • QuestionHow the cameras connect to monitor?

    Asked by Peter.

    • Answer Hi Peter. Thank you for your inquiry. The cameras connect to the monitor through a direct pairing process—no Wi-Fi or internet connection is required. To pair your cameras, simply press and hold the pairing button for 3 seconds, then release. Please wait up to one minute for the cameras to sync with the monitor and display the live footage. This setup provides a secure and private connection between your cameras and monitor. If you need further assistance or have any questions, feel free to reach out—we’re happy to help. Best regards, Precious C | Defender Customer Experience Expert

      Answered by Defender Customer Support

  • Questionare these cameras waterproof?

    Asked by CVinTn.

    • Answer Hi CVinTn, thank you for reaching out! The PhoenixHD camera has a weather rating of IP66. Its robust and durable build quality is designed to withstand extreme weather conditions. If you have any other questions or need further support, please don’t hesitate to reach out. Best regards, Precious C | Defender Customer Experience Expert

      Answered by Defender Customer Support

  • QuestionIs there a battery powered option?

    Asked by NYConservative.

    • Answer Hi NYConservative. Thank you for your inquiry. At the moment, we do not have a battery-operated Non-WiFi Security System available. Our current Non-WiFi Security Systems use plug-and-play cameras that require a wired connection. We do have a solar-powered, battery-operated WiFi camera currently in beta testing. However, there is no official release date yet for when it will be available on the market. If there's anything else we can help you with, please don't hesitate to reach out. Best Regards, Precious C | Defender Customer Experience Expert

      Answered by Defender Customer Support

  • QuestionI have a defender Phoenix HD camera setup can I hook the cameras to my TV

    Asked by Teresa.

    • Answer Hi Teresa, thank you for your inquiry. The PhoenixHD Security System includes its own 10-inch monitor, and the cameras are designed to be viewed directly through it. This system does not support connecting to an external TV or monitor, as it was not designed with that capability. If you have any other questions, feel free to reach out—we’re happy to help. Best Regards, Precious C | Defender Customer Experience Expert

      Answered by Defender Customer Support

  • QuestionDoes it send notifications to phone?

    Asked by Anonymous.

    • Answer Hi there, thank you for your interest in the PhoenixHD Security System! To answer your question: no, the system does not send notifications to mobile devices. This is because it operates without Wi-Fi and does not connect to the internet. As a result, it doesn't support mobile apps or remote viewing, and therefore cannot provide notifications. Please let us know if you have any other questions—we're happy to help! Best regards, Precious C | Defender Customer Experience Expert

      Answered by Defender Customer Support