“I connected a 3.5in hard drive to this new computer and turned it on. The power button flashed once. Computer would not start even disconnected hard drive. Only unplugging power cord will start it again. Is the rated 180w power supply faulty?”
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I trust you have solved your situation by now, but for others: check the cord and its connection to both the PC and outlet; check for a power light on the PSU; unplug it, wait a couple of minutes, then plug it in again; try pressing the power button slowly. If you still can't get it to work, just return it.
Sorry, there was a problem. Please try again later.No, what you’re describing sounds more like a power protection or PSU overload issue than a completely faulty power supply. We recommend you contact Dell Tech Support team to assist you with resolving the issue.
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