Questions & Answers

Q: QuestionWhat operating system does this desktop use?

• A:Answer This desktop uses Windows 11 Home as its operating system.

Q: QuestionDoes this desktop come with a keyboard?

• A:Answer Yes, this desktop comes with a keyboard included.

Q: QuestionAre there any slots for media cards in this computer?

• A:Answer Yes, this computer has a secure digital media card slot.

Q: QuestionWhat kind of wireless networking does the desktop support?

• A:Answer The desktop supports Wi-Fi 6 wireless networking.

Q: QuestionHow much memory does this desktop have?

• A:Answer This desktop has 16 gigabytes of memory.

Q: QuestionDoes this desktop have a neural processing unit?

• A:Answer Yes, this desktop has a neural processing unit.

Q: QuestionDoes it include windows 11 pro?

Asked 10 months ago by Rj11.

• A:Answer No, its W11 Home.

  Answered 10 months ago by Anonymous

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Q: QuestionDoes this unit support microsolf media player?

Asked 10 months ago by oldsalt.

• A:Answer Media player is no longer the player for the OS

  Answered 10 months ago by Joy Systems

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Q: QuestionWhat are the specs on the PCIe expansion slots? looking to add a GPU but don't want to find out its not an option after purchasing the device.

Asked 6 months ago by Dan.

• A:Answer Just a heads up, if you're going to be adding a GPU you will also need to change out the PSU as its only a minimal 180W one that comes with the PC. Even if you go with an older 3060 GPU, it'll require at least a 550W PSU.

  Answered 6 months ago by Anonymous

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Q: QuestionI just purchased the Dell - Desktop - Intel Core Ultra 5 225 - 16GB Memory - 1TB SDD - Black which specific ports do I connect the speaker(s) are they on the back of the machine?

Asked 10 months ago by Keithie.

• A:Answer Unfortunately, Dell has chosen not to have a speaker input on the back, telling us to plug in our speakers on the front of the desktop instead. Very inconvenient if you want your speaker cables in the back of your computer. This is a huge and awkward mistake on the part of Dell. They need to change this now, and return to inputs back inputs ASAP. This from a longtime, and very disappointed Dell customer!

  Answered 10 months ago by Cosmos54Verified Purchase

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Q: QuestionCan you connect speakers to this tower?

Asked 10 months ago by Risa.

• A:Answer Yes

  Answered 10 months ago by Joy Systems

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Q: QuestionDoes it have a disc drive

Asked 10 months ago by Anonymous.

• A:Answer No

  Answered 10 months ago by Joy Systems

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Q: QuestionI'm NOT really tech savvy!!! Is there a manual on line for this computer??

Asked 6 months ago by Scooter.

• A:Answer Please find the link for official User Manual for this Dell ECT1250 model - https://url.dell.com/5e32b1.

  Answered 6 months ago by YourDellTeam

  
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Q: Questiondoes this tower have cd/dvd drive

Asked 2 months ago by Anonymous.

• A:Answer No, it doesn't, but external drives are inexpensive. This bothered me too, but I got over it.

  Answered 2 months ago by DogdaysVerified Purchase

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Q: QuestionHow many connection ports? I see complaints of no backside connections, yet specs and pictures show a total of 8 with many rear side ports

Asked 3 months ago by Joek.

• A:Answer Please find the port information as follows. Rear Ports: 1 × DisplayPort 1.4a, 1 × HDMI 2.1, 2 × USB 3.2 Type‑A, 2 × USB 2.0 Type‑A, 1 × RJ‑45 Ethernet (1 Gbps), Expansion slots and power supply connector (not counted as ports). Front Ports: 2 × USB 2.0 Type‑A, 1 × USB 3.2 Type‑A, 1 × USB 3.2 Type‑C, 1 × 3.5mm headset jack, 1 × media card reader.

  Answered 3 months ago by YourDellTeam

  
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Q: QuestionCan you add a sound card with line in and audio out?

Asked 4 months ago by Anonymous.

• A:Answer Yes, you can add a sound card with line-in and audio-out to the Dell desktop. Options for Adding a Sound Card With the available PCIe slot, you can install a dedicated sound card.

  Answered 4 months ago by YourDellTeam

  
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Q: QuestionI plugged SATA power and data cables to the motherboard and hard drive but the computer would not start. It would not restart even after disconnecting the HD. I have to unplug the power to reset the power supply to be able to restart my computer. Why?

Asked 5 months ago by john.

• A:Answer Short Circuit or Overcurrent Protection When you connect the SATA power cable to the hard drive, if the drive or cable is faulty (or misaligned), it can cause a short or draw excessive current. Modern PSUs have Overcurrent Protection (OCP) and Short Circuit Protection (SCP). When triggered, the PSU shuts down completely to prevent damage. That’s why you need to unplug the power cord to reset the PSU.

  Answered 5 months ago by YourDellTeam

  
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Q: QuestionWhat would I need to be able to add a sata HDD to this pc so I could have 2 internal drives?

Asked 8 months ago by Chuck.

• A:Answer The image I found of the internals had one SATA port which was unused, and there appears to be a connector for a SATA power cord on the motherboard as well. So, you'd need a SATA cable (easy enough) and a compatible power cable (might have to contact Dell for that). The description says there's an open 3.5 bay inside, but I can't see it clearly in pics to verify mounting options. Dell may even sell the 2 cables as an upgrade kit for this unit.

  Answered 6 months ago by aerogeist

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Q: QuestionUnder "Features" there's a mention of an "optional" SD card reader. Is this option included on the machine sold by Best Buy, or not?? Other sellers show it in the basic description as included.

Asked 8 months ago by Beachlover.

• A:Answer Yes, it includes 3.0 SD Card (Media Card) Reader.

  Answered 8 months ago by YourDellTeam

  
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