“Computer is not turning on; only 3 weeks old. Screen is black. I tried charging but it’s not turning on”
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We apologize for the inconvenience caused due this issue. Please try performing the steps shared in the power troubleshooting guide: https://www.dell.com/support/kbdoc/en-in/000124389/how-to-troubleshoot-power-issues-on-a-dell-laptop. If the issue still remains unresolved, we recommend you get in touch with the Dell Tech Support team.
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