Questions & Answers

Q: QuestionWhat is the generation of the AMD Radeon GPU? I cant find it anywhere? Is it an RX 580? What kind?

Asked 5 years ago by Nick.

• A:Answer The system has a AMD Renoir R7 4700U with shared graphic memory.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionI am buying this laptop for my child for school. We are told we need Google for the class work. Can Google Chrome be downloaded to this laptop? I have read in various places that Chrome can't be downloaded to newer Windows operating systems.

Asked 5 years ago by Jen.

• A:Answer This system is compatible with Google Chrome and you can download using this link: https://bit.ly/2WOrQmW

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionCan Alexa be uninstalled?

Asked 5 years ago by April.

• A:Answer Yes, you can uninstall/disable the Alexa app on the system.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionIs this model screen a 30 pin or 40 pin LCD connector?

Asked 2 years ago by Lori.

Q: QuestionHi everyone! I am having trouble downloading EA (Electronic Arts) app on my Dell - Inspiron 14 7000 2-in-1 laptop to play the Sims? I am having trouble downloading it.

Asked 3 years ago by EJackson.

• A:Answer We recommend you to reach out to the Dell technical support team for assistance in resolving this issue. They are available 24/7 on Facebook and Twitter(@Dellcares).

  Answered 3 years ago by YourDellTeam

  
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Q: Questioncan I load unix (fedora, ubuntu & Debian) and boot from a USB stick?

Asked 3 years ago by ez.

Q: QuestionI am looking for a spare adaptor for this laptop. What is the Dell part number and link where I can buy one? Thanks.

Asked 4 years ago by Lemar.

• A:Answer Please reach out to the Dell support team at 1-800-357-3355 for assistance in purchasing the right adapter.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionWhat is this Dell weight of the laptop?

Asked 4 years ago by Billy.

• A:Answer The weight of this Dell laptop is 1.64 kg.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionIs it anti glare?

Asked 4 years ago by Anonymous.

• A:Answer No, it is a very glare positive screen. A matte finish screen protector helps a great deal.

  Answered 3 years ago by ChSmithVerified Purchase

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Q: QuestionIs this upgradeable to Windows 11

Asked 4 years ago by GreatMonitor.

• A:Answer Yes it is able to update to windows 11 and it runs smooth.

  Answered 3 years ago by RadRoosterReviewsVerified Purchase

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Q: QuestionIs this computer blue tooth?...

Asked 4 years ago by Anonymous.

• A:Answer Yes this computer has Bluetooth and allows you to remote to your phone to keep your hands free while working.

  Answered 3 years ago by JrlopezVerified Purchase

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Q: QuestionIs this computer capable with the silhouette Cameron4.

Asked 4 years ago by Pop.

• A:Answer Yes, this computer is capable of running silhouette Cameron4.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionDoes this have an ethernet plug

Asked 4 years ago by Anonymous.

• A:Answer This laptop does not have an ethernet/RJ 45 port.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionCan Linux be installed (I know Windows is recommended)? Is Void Linux able to be installed? I'm asking if it's possible, not recommended.

Asked 4 years ago by cwillbear.

• A:Answer Dell has tested this only with Windows. While it is possible to install Linux, the hardware and software included in this configuration may not function to its complete capacity.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionDoes this Laptop come with any USB Type-C ports?

Asked 4 years ago by Toyota1fan.

• A:Answer This laptop comes with One USB 3.2 Gen 1 (Type-C) port with DisplayPort support.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionCan you put in an ssd

Asked 4 years ago by hytgvbi.

• A:Answer It comes with an SSD m.2 NVME, i'm not sure if you can add a 2.5 SSD.

  Answered 4 years ago by WillyVerified Purchase

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Q: QuestionI bought an open-box version of this laptop, and it did not come with a charging cable. Which cable and from where should I buy? How many watts do I need if I run games such as Minecraft, etc..

Asked 4 years ago by Sam.

• A:Answer This system requires a 65 watt AC adapter and power cable. Please reach out to the Best Buy support team or Dell support team to purchase the AC adapter with the power cable.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionCan I connect a second monitor (or two) to this laptop via the usb ports?

Asked 4 years ago by brumor04.

• A:Answer You could connect a second monitor to this laptop through USB 3.2 Gen 1 (Type-C) port with DisplayPort support.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionThis computer is suitable for 3D design programs like Sketchup, Lumion, Revit, etc?

Asked 4 years ago by Manu.

• A:Answer Yes, this computer supports 3D design programs like Sketchup, Lumion, Revit, etc.

  Answered 4 years ago by YourDellTeam

  
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