Just got new should i be concerned battery dead null

Sometimes, the battery will lose charge when it is sitting on a shelf and is being transported to you. I wouldn't be too worried. I would leave it plugged in overnight to ensure it is fully charged prior to unplugging it again. If the battery is not being recognized, I would recommend updating Windows and all of your drivers. If it still does not recognize, the computer may have a hardware issue, and you should probably exchange it within 15 days of receiving it.

You should leave your laptop plugged in to charge for at least 24 hours. After that, if it doesn't retain a charge for at least 4 hours - then you may have a defective battery.

“Just got new should i be concerned battery dead”

Asked by angrynana 8 years ago

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Dell - Inspiron 15.6" Touch-Screen Laptop - Intel Core i3 - 6GB Memory - 1TB Hard Drive - Black-Front_Standard

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Sometimes, the battery will lose charge when it is sitting on a shelf and is being transported to you. I wouldn't be too worried. I would leave it plugged in overnight to ensure it is fully charged prior to unplugging it again. If the battery is not being recognized, I would recommend updating Windows and all of your drivers. If it still does not recognize, the computer may have a hardware issue, and you should probably exchange it within 15 days of receiving it.
Answered by FeyBBY 8 years ago
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You should leave your laptop plugged in to charge for at least 24 hours. After that, if it doesn't retain a charge for at least 4 hours - then you may have a defective battery.
Answered by PJinFL 8 years ago
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