“purchased laptop one day ago. Havent been able to get s-mode to 10 home. It tells me to wait and give a time 6 hrs. later. It has been 16 hrs. later, and I still can't switch.”

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• Hello! Here's the contact info for the Geek Squad. They will be able to assist. https://www.bestbuy.com/services/remotesupport

  Answered by YourDellTeam 5 years ago

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