A:Answer Same thing happen to my iBuyPower PC. I had to take it to the Geek Squad, but they could not do anything b/c this company is new and does not have a contact with them.
It may be the game card like in my PC. I had to send my PC to iBuyPower to fix.
I brought this PC for my son. It is first gaming computer. Yet, after three weeks of use (I got it for him for Christmas), the game card went bad. I had to take it back to Best Buy; however, Best Buy could not return or switch computer out because it is a third party, and I missed the Christmas return deadline by 1 day.
To make a long story short, BUYERS of iBuyPower be aware! iBuyPower makes you pay to ship them their products to fix even when it is their hardware, manufacturing issue and even when the PC is under warranty. I had to pay $152 to ship them my son PC to fix that was an iBuyPower issue. When I called iBuyPower, their customer service was not helpful, and they refused to consider to pay for shipment. The supervisor I talked to told me that it was my problem and the only answer he had for me was that I would have to pay to ship them product. Also, because it is a 3rd party and Best Buy does not have a contact with this company, the Geek Squad could not fix my iBuyPower bad game card.
I will NEVER but this brand again. BE CAREFUL!
