“Just got this. During initial setup it asked to update Windows so I did, and it said something on the laptop wasn't compatible with Windows so it couldn't update. Is that normal for a brand new laptop? Also it gets VERY hot in 10 minutes of just Facebook.”
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Try to run a windows update and see if you have any errors, if not that means everything should be fine. Regarding the overheating, I would say it's normal in the first days since the computer is doing updates and getting everything ready.
Sorry, there was a problem. Please try again later.I had the same problem with heat when I first got this laptop. If you go to the Dell support site for this laptop, they have an automated system check and driver update that works wonders. I'll warn you that you will have to hunt a little on the site to find it. I'm afraid that Best Buy won't allow me to send you a link to the page. After running it, my heat issue was fixed completely; and the laptop runs at a nice ambient temperature now. I'm not sure why you got an error about something not being compatible with Windows update, but you might want to try running Dell's system check first and then try it again.
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