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You can contact Best Buy customer care team/ Geek squad to purchase the RAM for upgrade. The configuration supported for upgrade are: (1) 4 GB DDR4 at 2666 MHz (1 x 4 GB), (2) 8 GB DDR4 at 2666 MHz (2 x 4 GB), (3) 12 GB DDR4 at 2666 MHz (1 x 4 GB + 1 x 8 GB), (4) 16 GB DDR4 at 2666 MHz (2 x 8 GB or 1 x 16 GB), (5) 32 GB DDR4 at 2666 MHz (2 x 16 GB). Here's a link with instructions on how to replace the RAM modules: https://dell.to/2Dey4G5
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