“Installing windows 7 Hi, so, I recently bought this laptop,and got it today. When I was setting it up, it asked for the product key. After I typed it in, it said the key was 'expired'. After trying it again, and checking out other options, I clicked on 'Ask me later', about installing windows. Now, on the desktop it says 'This is not an official windows product' (or something like that), and it warns me that I 'May be using pirated goods'. What's up? Is windows 7 really included, or not? And if it is, how do I install it? Thanks”
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Windows 7 is indeed included with your laptop, but some additional steps may be necessary if you haven't been able to activate the operating system using the included product key. If you haven't already done so, you may wish to try the troubleshooting steps outlined in this article on Microsoft's official support site: http://windows.microsoft.com/en-us/windows/help/genuine/faq Remember that you can also always visit your local Best Buy store or contact the warranty support hotline listed on your owner's documentation for assistance.
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