“Is this, in fact, a new computer? A reviewer stated that he/she ordered this computer thinking it was new (because your website says it's new), but was delivered a refurbished computer instead.”

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• We apologize for the confusion, this computer is a refurbished item!

  Answered by Joy Systems 7 years ago

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• The desktop is refurbished.

  Answered by CommunityAnswer 7 years ago

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