“Why does my laptop overheat and shut down on its own? I had to completely reset it to factory settings because when I turned it on, a blue screen appeared, frozen. How can I enforce the manufacturer's warranty?”
Answer This Question
1-1 of 1 Answer
We appreciate your effort in performing the steps. Please ensure to Keep Vents and Fans Clean. Place the laptop on a hard top surface such as office table. Please contact Dell Basic Support team to receive further assistance via 1-800-624-9896.
Sorry, there was a problem. Please try again later.