Questions & Answers

Q: QuestionWhat type of processor does this laptop use?

• A:Answer This laptop uses an Intel Core Ultra 7 processor.

Q: QuestionWhat type of storage does this laptop have?

• A:Answer This laptop is equipped with a 1 TB, M.2, PCIe NVMe, SSD.

Q: QuestionWhat is the screen size of this laptop?

• A:Answer The screen size of this laptop is 16 inches.

Q: QuestionDoes this laptop have a backlit keyboard?

• A:Answer Yes, this laptop comes with a backlit keyboard.

Q: QuestionHow long does the battery last on this Dell laptop?

• A:Answer The battery on this laptop can last up to 24 hours on a single charge.

Q: QuestionWhat is the resolution of the display?

• A:Answer The display resolution is 1920 x 1200 (WUXGA).

Q: QuestionCan a Wireless Mouse be used on this laptop? Thank You!

Asked 8 months ago by Rookie.

• A:Answer Yes

  Answered 8 months ago by Joy Systems

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Q: QuestionDoes this laptop have an ethernet connection port to hard wire computer to the internet

Asked 9 months ago by PM.

• A:Answer You will need a USB-to-Ethernet port adapter. Laptop manufacturers are trending to omit the Ethernet port, especially on lower priced models. This allows them to save some space and weight, as well as to lower prices. The exception is usually laptops aimed at business or gaming. P.S.: You can use any of the USB ports for this, although the Thunderbolt port will be best if you have access to high speed internet (2.5Gbps or above).

  Answered 4 months ago by luislast

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Q: QuestionHow many USB ports does it have?

Asked 7 months ago by jdobbinsPHD.

• A:Answer It has 1 x USB-A 3.2, 1 x USB-C 3.2 ports

  Answered 7 months ago by YourDellTeam

  
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Q: QuestionWhy does it overheat when you on this laptop?

Asked 4 months ago by BrianW.

This question was asked about the related product: Dell - Plus - Copilot+ PC - 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 256V 2024 - 16GB Memory - 1TB Storage - Ice Blue

• A:Answer Does not overheat

  Answered 4 months ago by BarbaraH

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Q: QuestionIs this laptop Bluetooth compatible?

Asked 7 months ago by Mary.

This question was asked about the related product: Dell - Plus - Copilot+ PC - 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 256V 2024 - 16GB Memory - 1TB Storage - Ice Blue

• A:Answer Yes, the device has Bluetooth functionality

  Answered 7 months ago by YourDellTeam

  
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Q: QuestionHello. Does this Dell laptop have the ability to automatically turn the keyboard backlight on and off based on the surrounding light? Thank you!

Asked 7 months ago by lynz45.

• A:Answer No, Manual control of keyboard backlight levels (e.g., off, dim, bright) via a function key F5 is available and not ambient backlight.

  Answered 7 months ago by YourDellTeam

  
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Q: QuestionDoes this laptop have Microsoft 365 included?

Asked 9 months ago by Perry.

• A:Answer No. You would need to purchase Microsoft 365 separately.

  Answered 9 months ago by Anonymous

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Q: QuestionDoes this co outer have fingerprint sign in?

Asked 9 months ago by Ben.

• A:Answer Yes

  Answered 9 months ago by Anonymous

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Q: QuestionCan this be charged with a phone charger?

Asked 9 months ago by Patrick.

• A:Answer Yes it can. I believe it is the C charing port

  Answered 9 months ago by ToniDVerified Purchase

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Q: QuestionWhat is the laptop made of, aluminum or plastic!

Asked 2 months ago by Erin999.

• A:Answer aluminum body

  Answered 2 months ago by omrajpureVerified Purchase

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Q: QuestionIs there an ethernet port in this computer?

Asked 4 months ago by Anonymous.

• A:Answer No, ethernet port is not available. We recommend using a USB Type A / Type C to ethernet adapter to connect the LAN cable.

  Answered 4 months ago by YourDellTeam

  
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Q: QuestionWhat docking station is compatible with this computer?

Asked 5 months ago by Steds.

• A:Answer The following docks are compatible: Dell Pro Docks: Dell Pro Dock WD25, Dell Pro Smart Dock SD25, Dell Pro Thunderbolt 4 Smart Dock SD25TB4, Dell Pro Thunderbolt 5 Smart Dock SD25TB5. Other Compatible Options: Dell Universal Dock UD22 (USB-C, DisplayLink-based). Dell WD19S or WD22TB4 (USB-C/Thunderbolt 4). Dell D6000 (Universal dock with USB-C and USB-A support).

  Answered 4 months ago by YourDellTeam

  
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Q: QuestionCan anyone drop me the link for the charger? I would like to buy a spare.

Asked 7 months ago by LappyTop.

This question was asked about the related product: Dell - Plus - Copilot+ PC - 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 256V 2024 - 16GB Memory - 1TB Storage - Ice Blue

• A:Answer The compatible charger would be 65 W, USB-C. There is no link from Bestbuy for a Dell charger off this specification.

  Answered 7 months ago by YourDellTeam

  
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