Questions & Answers

Q: QuestionAre there any USB ports on this laptop?

• A:Answer Yes, this laptop has USB ports.

Q: QuestionWhat is the refresh rate of the laptop screen?

• A:Answer The refresh rate of the laptop screen is 60Hz.

Q: QuestionHow much system memory does this laptop have?

• A:Answer This laptop has 32 gigabytes of system memory.

Q: QuestionDoes this laptop have a backlit keyboard?

• A:Answer Yes, this laptop features a backlit keyboard.

Q: QuestionWhat kind of wireless connectivity does the laptop support?

• A:Answer The laptop supports wireless connectivity with Bluetooth.

Q: QuestionIs the laptop screen a touchscreen?

• A:Answer Yes, the laptop has a touchscreen.

Q: QuestionDoes the camera have privacy shutter?

Asked 8 months ago by Mac.

• A:Answer Yes

  Answered 8 months ago by YGCBVerified Purchase

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Q: QuestionDoes this device come with Microsoft Office 365?

Asked 9 months ago by Anonymous.

• A:Answer Yes, there is a free web version of Office available through Microsoft 365. It's essentially a free online version of Word, Excel, PowerPoint, and other Microsoft 365 apps. You can access it through your web browser by going to office.com and signing in with your Microsoft account

  Answered 7 months ago by MattVerified Purchase

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Q: QuestionSpecs say anti-glare screen but customer photos clearly show a reflective one...just being sure.

Asked 1 month ago by Steve.

• A:Answer The Dell 16 Plus touchscreen uses a glossy glass display with an anti‑reflective coating, delivering vivid colors, sharp contrast, and a premium look while still reducing glare compared to standard glossy screens. It’s ideal for media, creativity, and touch use, and reflections can be easily minimized further with a matte screen protector if needed.

  Answered 1 month ago by YourDellTeam

  
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Q: QuestionCan I turn on this laptop without opening the screen when I have it connected to an external monitor?’i

Asked 2 months ago by Sammy.

• A:Answer Yes, you can turn on and use your Dell 16" Copilot+ PC with the lid closed when connected to an external monitor, as long as you change the Windows lid‑close action to Do nothing. You can then power it on via the laptop's power button or wake it using your peripherals if already on or sleeping.

  Answered 2 months ago by YourDellTeam

  
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Q: QuestionCan I speak to AI and they type out a full book pages even a novel?

Asked 4 months ago by Fuzzy.

• A:Answer Yes! With your Dell Plus Copilot+ PC powered by AMD Ryzen AI 7 350, you can absolutely speak to AI and have it generated full pages, even entire novels.

  Answered 4 months ago by YourDellTeam

  
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Q: QuestionCan you hook up 2 MONITORS to this pc?

Asked 6 months ago by Dee.

• A:Answer Yes, USB-C to DisplayPort/HDMI adapters or cables for one or both monitors. The HDMI port for direct connection to one monitor.

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionI had a Latitude that would support 3 external monitors with a docking station. How many will this model support?

Asked 6 months ago by Jackson.

• A:Answer It supports up to 2 external Monitors if laptop display is enabled. If laptop is disabled it can support up to 3 external Monitors.

  Answered 6 months ago by YourDellTeam

  
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Q: Questioncan I get an ethernet port and is it available with DVD

Asked 8 months ago by dogdays.

• A:Answer Due to the thin size of this laptop, it does not have it. You can add both the ethernet through a dongle (Dell DA305)) 6 in 1 USB-C will allow you to do this (you can also buy a cheaper dongle that is not branded) Dell also has DW316 which is an extean DVD/RW and CD/RW for $20 today

  Answered 8 months ago by Matt

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Q: QuestionIs there ram slot to upgrade?

Asked 9 months ago by j.

• A:Answer No. This laptop has non-removable RAM (it is soldered to the motherboard). See: https://www.dell.com/support/manuals/en-us/dell-db16255-laptop/dell-16-plus_amd_om/memory?guid=guid-05867936-5f4f-49a0-aba0-bdb592fd6959&lang=en-us

  Answered 4 months ago by Anonymous

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Q: QuestionWhat is the weight of this computer?

Asked 1 day ago by Flash.

This question was asked about the related product: Dell - Plus - Copilot+ PC - 16" 2K Touchscreen Laptop - AMD Ryzen AI 7 350 2025 - 32GB Memory - 1TB Storage - Ice Blue

Q: Questiondoes this lap top have Microsoft?

Asked 6 days ago by Scott.

• A:Answer Windows 11

  Answered 3 days ago by user897416

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Q: QuestionWhat usbc to usbc cable can be used to charge while traveling, that can be plugged into usbc plug at an airport

Asked 1 week ago by Backup.

• A:Answer We recommend using Dell compatible 100 W USB‑C cables are backward‑compatible and future‑proof.

  Answered 5 days ago by YourDellTeam

  
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Q: QuestionHow much faster than a standard 8 meg memory laptop is it?

Asked 1 week ago by Rj.

• A:Answer I’ll answer this in practical, real‑world terms. Compared to a “standard” 8 GB memory laptop, the Dell Plus Copilot+ PC (Ryzen AI 7 350, 32 GB RAM) will feel: 2× to 4× faster overall, depending on what you do. More responsive under multitasking. In a completely different class for AI‑accelerated tasks.

  Answered 5 days ago by YourDellTeam

  
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