A:AnswerMartin;
I would say in your case that the Monitor is defective. Fading is a common issue when the unit is going bad. You did try to reset it by restarting the monitor, and then you got the same result. It's time for a new monitor.
Best of luck,
Consultant Brian
A:AnswerDear Ball;
There's a clip you need to press to get it out. This will release the bottom stand from the monitor. It can be difficult to do since you have such little space to operate.
Best of luck,
Consultant Brian