“We just got this computer and the battery is only lasting 2 hours... is that normal?”

This question is for: Dell - XPS 13.4" 2-in-1 Touch UHD+ Laptop - Intel Core i7- 16GB Memory - 512GB Solid State Drive - Platinum Silver

Asked by Firedad10 4 years ago

1-1 of 1 Answer

The battery operating time varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. Please ensure that you have updated the system with latest BIOS and drivers from support.dell.com. If you need support, you can reach out to the Dell support team via twitter (@DellCares).
Answered by YourDellTeam 4 years ago
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