Questions & Answers

Q: QuestionWhat is included with it? Do I have to purchase the frothing cup separately? What about glasses?

Asked 7 years ago by Cartwill.

• A:Answer Glassses + froth cup not included. But it makes a Great espresso.

  Answered 7 years ago by JP8007Verified Purchase

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Q: QuestionI enjoy this machine. One question, please.. Does anyone purge the steam wand before steaming milk due to initial blast of excess water.? I purge 4-5 seconds and then start steaming milk, anyone else? Thank you for any advice or thoughts.

Asked 7 years ago by Elombard.

• A:Answer Yes, always purge to get that water out

  Answered 7 years ago by mjhayesVerified Purchase

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Q: QuestionCan this machine make an actual real shot of espresso? One that's comparable to dunkin donuts or Starbucks?

Asked 5 years ago by Anonymous.

• A:Answer Yes, it can. You can make either a single (ground or E.S.E. pod) or a double (ground)

  Answered 5 years ago by MarcVerified Purchase

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Q: QuestionWhat size tamper does this machine need? What distribution tool size also? Are you able to change the type of portafilter it has and change the type of basket?

Asked 5 years ago by EspressoNewbie.

• A:Answer I purchased a 51mm tamper and its the perfect fit and also a 51mm distribution tool. The machine comes with 3 interchangeable portafilter baskets one for a single shot one double shot and one for espresso pods

  Answered 5 years ago by Jayc171Verified Purchase

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Q: QuestionCan you brew normal coffee on it?

Asked 8 years ago by Krystel.

• A:Answer It depends what you mean by normal coffee, but you can certainly enjoy a strong cup of coffee by simply loading any type of grounds (need not be espresso) into the holder and letting the water run as long as you need to full your cup. It's a great way to enjoy a quick, but tasty cup!

  Answered 8 years ago by lizzybeeVerified Purchase

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Q: QuestionWhy do the specs show “BPA Free: No” but DeLonghi’s website says they don’t product any products that contain BPA’s? This conflicting information is the only reason I haven’t purchased this machine.

Asked 5 years ago by Chloe.

• A:Answer Hi, the water storage tank is polypropylene #5. Also, the water gets pumped into the heating element tank. I believe that the heating element tank is stainless steel.

  Answered 5 years ago by CourtingHome

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Q: Questionare the sides of the machine real stainless steel or stainless steel colored plastic.

Asked 2 years ago by ripoff.

• A:Answer Hello, Thank you for your question. The sides of the unit is stainless steel. We hope this helps. Thank you.

  Answered 2 years ago by DeLonghi Customer Care

  
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Q: QuestionAre these espresso machines available in store?

Asked 8 years ago by Dianne.

• A:Answer Yes, they are available in stores

  Answered 8 years ago by BigyochVerified Purchase

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Q: QuestionWhat is the basket size in mm and can I use a non pressurized basket for this machine?

Asked 3 years ago by Ben.

• A:Answer Its a standard size; i think its 51mm? There are two sizes that are standard with makers, this is the smaller of the two

  Answered 3 years ago by espressoinJax

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Q: Questionit is free volt?

Asked 4 years ago by Nice.

• A:Answer Hi, this unit is not free volt and can only fit a standard 120V. Thank you.

  Answered 4 years ago by DeLonghi Customer Care

  
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Q: QuestionI love the quality of espresso I get from this machine; however, I hate that the water reservoir is plastic. Can it be replaced with a stainless steel reservoir? I’ve Googled without success. Thank you.

Asked 1 year ago by Jill.

• A:Answer Hello Jill, Thank you for leaving your question. I'm sorry, we only have a plastic water reservoir. I do apologize. I hope this information is helpful. If you have any additional questions, please don't hesitate to ask; we are always here to help.

  Answered 1 year ago by DeLonghi Customer Care

  
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Q: QuestionWhere is it made?

Asked 3 years ago by martha.

• A:Answer The brand name may imply otherwise. But sadly, this unit was made in China.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDo you use coffee brings or coffee pods?

Asked 4 years ago by Anonymous.

• A:Answer Hello, this unit is compatible with ground coffee or E.S.E. Pods. Thank you.

  Answered 4 years ago by DeLonghi Customer Care

  
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Q: Questionis the cord plug a two prong or a three prong?

Asked 5 years ago by plug.

• A:Answer It’s a two prong plug.

  Answered 5 years ago by GregGVerified Purchase

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Q: QuestionWhere is this made from?

Asked 6 years ago by Gat.

• A:Answer The DeLonghi - Espresso machine is made in China.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this grind the beans also

Asked 7 years ago by Jonzin.

• A:Answer No it does not

  Answered 7 years ago by Diamond

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Q: QuestionDoes this model come with a tamp?

Asked 2 days ago by Jlo.

Q: QuestionDoes this machine ground coffee beans??

Asked 7 months ago by Coffee.

• A:Answer No.

  Answered 6 months ago by RonAVerified Purchase

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Q: QuestionCan you make ice coffee?

Asked 10 months ago by Cake4.

• A:Answer Hello Cake4, No.

  Answered 9 months ago by DeLonghi Customer Care

  
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