Questions & Answers

Q: QuestionWhat kind of camera sensor does the main camera use?

• A:Answer The main camera on the Mavic 3 Pro drone features a 4/3 CMOS sensor.

Q: QuestionWhat is the maximum flight time of this drone?

• A:Answer The Mavic 3 Pro drone offers a maximum flight time of up to 43 minutes.

Q: QuestionHow far can this drone transmit video signal?

• A:Answer The Mavic 3 Pro can transmit video signals up to a distance of 15 km.

Q: QuestionWhat is the maximum video resolution this drone can record?

• A:Answer This drone is capable of recording videos at a maximum resolution of 4K (2160p).

Q: QuestionDoes this drone come with a memory card?

• A:Answer No, a memory card is not included with this drone.

Q: QuestionCan you provide a list of any missing components or parts?

Asked 1 year ago by TimH.

• A:Answer Dear Customer, The items listed together in this combo are as follows. What's Included: 1*DJI Mavic 3 Pro Cine, 1*DJI RC Pro, 1*DJI RC Pro Control Sticks (Pair) 3*DJI Mavic 3 Intelligent Flight Battery, 6*DJI Mavic 3 Low-Noise Propellers (Pair) 1*DJI 100W USB-C Power Adapter AC Power Cable, 1*DJI 100W USB-C Power Adapter, 2*USB-C to USB-C Cable 1*DJI Mavic 3 Battery Charging Hub (100W), 1*DJI Mavic 3 Pro Storage Cover, 1*DJI Mavic 3 Pro ND Filters Set (ND8/16/32/64) 1*DJI 10Gbps Lightspeed Data Cable, 1*DJI Shoulder Bag Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help. Best Regards, DJI Support

  Answered 1 year ago by DJI Official

  
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Q: QuestionThe Premium combo usually includes three batteries, yet only two are shown. Do you have a list of what is included in the sale. All the material is generic shown on the listing?

Asked 1 year ago by James.

• A:Answer Dear customer, Thank you for inquiring. The DJI Mavic 3 Pro Cine Premium Combo (DJI RC Pro) (Refurbished Unit) package includes the DJI Mavic 3 Pro Cine, DJI RC Pro, DJI RC Pro Control Sticks (1 Pair), 3 DJI Mavic 3 Series Intelligent Flight Battery, 6 pairs of DJI Mavic 3 Series Low-Noise Propellers, DJI 100W USB-C Power Adapter AC Power Cable*, DJI 100W USB-C Power Adapter, 2 USB-C to USB-C Cable, DJI Mavic 3 Battery Charging Hub (100W),DJI Mavic 3 Pro Storage Cover, DJI Mavic 3 Pro ND Filters Set (ND8/16/32/64),DJI 10Gbps Lightspeed Data Cable, and DJI Shoulder Bag. Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help. Best Regards, DJI Support.

  Answered 1 year ago by DJI Official

  
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Q: QuestionWas this drone previously registered to an individual or company and does this mean that it can no longer be reassigned to a new buyer? I read a comment, on your site, that this drone would be worthless because it was previously used and registered.

Asked 2 years ago by Joe.

• A:Answer I just purchased one of these and immediately returned it because it HAD BEEN PREVIOUSLY REGISTERED 1 1/2 YEARS AGO with DJI and DJI informed me their was NO factory warranty remaining. This Drone comes with ZERO warranty! When I returned it to BB, they confirmed this drone had ZERO warranty. This is HIGHLY DECEPTIVE and unacceptable!

  Answered 11 months ago by Chris

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