Questions & Answers

Q: QuestionWhat is the maximum flight time of this drone?

• A:Answer The Mavic 3 Pro drone offers a maximum flight time of up to 43 minutes.

Q: QuestionWhat is included in the Fly More Combo package?

• A:Answer The Fly More Combo includes the drone, the DJI RC remote control with a built-in screen, three batteries, a charging hub, and additional accessories.

Q: QuestionWhat type of camera sensor does the main camera on the Mavic 3 Pro use?

• A:Answer The main camera on the Mavic 3 Pro is a Hasselblad camera with a 4/3 CMOS sensor.

Q: QuestionDoes this drone have obstacle avoidance?

• A:Answer Yes, the Mavic 3 Pro is equipped with omnidirectional obstacle sensing to ensure safe flights.

Q: QuestionHow far can this drone transmit video signal?

• A:Answer The Mavic 3 Pro can transmit video signal up to a distance of 15 km.

Q: QuestionWhat is the difference for the $1000 in pricing for this model vs the model with the RC Pro Remote Control

Asked 2 years ago by carl.

• A:Answer The more expensive RC Remote is for professional use. Based on my research, not necessary for the hobbyist. The more expensive controller can link multiple production staff. It also has a brighter screen - not enough, though, to justify the increased expense. Normally, I prefer the teckier equipment. But, in this case, I just couldn’t justify the added expense. I purchased the cheaper version and have found it to be more than adequate. Certainly much nicer than using my phone as I did with my Mavic 2 Pro.

  Answered 2 years ago by DavidrRVerified Purchase

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Q: QuestionIt says 3 batteries included in the description, but I only see 2 in the pictures. Do you get 2 or 3??

Asked 2 years ago by jsnkc28.

• A:Answer 3 Batteries. The third is in the actual drone itself.

  Answered 2 years ago by ThePixelHouseVerified Purchase

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Q: QuestionIs this the Cine version? I am confused whether the Pro is Cine or if this is a separate model. Thanks!

Asked 8 months ago by BG27.

• A:Answer Dear Customer, this is DJI Mavic 3 Pro is different version from cine. The DJI Mavic 3 Pro series comes in two versions: DJI Mavic 3 Pro and DJI Mavic 3 Pro Cine. Compared with the Mavic 3 Pro, DJI Mavic 3 Pro Cine supports Apple ProRes 422, Apple ProRes 422 HQ and Apple ProRes 422 LT codecs and comes with a built-in 1TB SSD for high-speed data storage. Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help. Best Regards, DJI Support

  Answered 8 months ago by DJI Official

  
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Q: QuestionWill this drone return automatically or with a push of a button to where it took off from?

Asked 10 months ago by Mike.

• A:Answer Yes

  Answered 7 months ago by BrandonRVerified Purchase

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Q: QuestionAre there legal consequences for flying this drone over military bases or strategic supply dumps?

Asked 10 months ago by Flyzan1.

• A:Answer Dear customer, thank you for your inquiry! Could you please share your current country/region? If you are located in The US, drone operators are required to consult the GEO Zone to check if it is safe to fly in the current airspace before each takeoff, and comply with them before and during each flight. We kindly advise that you visit the following website to view the map of GEO zones in the US: https://faa.maps.arcgis.com/apps/webappviewer/index.html?id=9c2e4406710048e19806ebf6a06754ad

  Answered 9 months ago by DJI Official

  
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Q: QuestionIs this a thermal drone?

Asked 11 months ago by Thermal.

• A:Answer Tha Mavic 3 pro itself is not a Thermal drone It would have to be specified for example the Mavic 3 Thelmal drine

  Answered 10 months ago by ObedRVerified Purchase

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Q: QuestionDo you need line of sight to operate or are you able to fly behind mountains and ridges and still communicate

Asked 1 year ago by Chad.

• A:Answer As a part 107 flyer you need line of sight at all times

  Answered 10 months ago by ObedRVerified Purchase

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Q: QuestionDoes the device have a light to illuminate dark areas like roof vents for photos??

Asked 1 year ago by RonR.

• A:Answer Yes it has a light on the underside.

  Answered 10 months ago by PamelaBVerified Purchase

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Q: QuestionHow much space does this need for storage? Does it come in a carrying case? How much space does it need when the wings are folded? Thank you.

Asked 2 years ago by Anonymous.

• A:Answer 10'X4' FOLDED COMES WITH CARRY BAG YES BUT I PERSONALLY PURCHASED A MORE STURDY HARD CASE

  Answered 1 year ago by JohnRVerified Purchase

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Q: QuestionWhat is the difference between Sku # 6542768 and 6542767? It looks like the identical same but there is almost 1000 dollars difference in the price? These are Best Buy sku numbers.

Asked 2 years ago by Anonymous.

• A:Answer Different remotes. The more expensive version is a professional model that links production staff - not necessary for the hobbyist.

  Answered 2 years ago by DavidrRVerified Purchase

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Q: QuestionHow many batteries?

Asked 2 years ago by BrianH.

• A:Answer 3

  Answered 2 years ago by DavidrRVerified Purchase

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Q: QuestionDoes this one have thermal imaging

Asked 2 years ago by Billy.

• A:Answer No

  Answered 2 years ago by Anonymous

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Q: Questionusb ports?

Asked 2 years ago by JJ.

• A:Answer C PORTS

  Answered 1 year ago by JohnRVerified Purchase

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Q: QuestionReturn policy ?

Asked 2 years ago by Manny.

• A:Answer 14 unless you’re a plus/total member in which case it’s 60

  Answered 1 year ago by BrandonJVerified Purchase

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