“The mouse is working but not the keyboard. We keep getting a error message. Is there something that needs to be installed?”

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• yes

  Answered by grandmabigz 11 years ago

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• No, Windows comes with built in USB drivers. There are no drivers that we would provide since they're are built in. The 2 options are something is wrong with the keyboard or there is something wrong with the computer. I would recommend trying a different USB port. Beyond that, I don't have enough information to provide more support.

  Answered by DynexCustomerSupport 11 years ago

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