Questions & Answers

Q: QuestionIs this tower fan energy star certified?

• A:Answer Yes, this tower fan is energy star certified.

Q: QuestionIs this fan compatible with any apps?

• A:Answer No, this fan is not compatible with any apps.

Q: QuestionHow many fan speeds does this fan have?

• A:Answer This fan has 10 precise airflow settings.

Q: QuestionDoes this fan oscillate to direct airflow?

• A:Answer Yes, smooth oscillation directs airflow around the room.

Q: QuestionDoes this tower fan have a remote control?

• A:Answer Yes, this tower fan comes with a remote control.

Q: QuestionDoes this fan have temperature control?

• A:Answer Yes, this fan has temperature control.

Q: QuestionHow do I get the fan to oscillate, I tried the arrows with no luck.

Asked 9 years ago by Linda.

This question was asked about the related product: Dyson - AM07 Tower Fan - White/Silver

• A:Answer Did you remove the tape? I believe it was blue in color on my fan.

  Answered 9 years ago by CathyInOhio

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Q: QuestionWould love to skip the window a/c units this year. During the day we would have our living room a/c on. Looking for a fan that will cool a small bedroom at night. Any thoughts on this tower fan - and the levels of coolness it brings? Thanks in advance.

Asked 9 years ago by AliCat.

This question was asked about the related product: Dyson - AM07 Tower Fan - White/Silver

• A:Answer Well, for one, I placed the fan directly on a table that was the same height as me sitting down. No ossolation, just on the highest level possible,and pointed towards me. It BARELY could cool me down, so trying to cool an ENTIRE room would be a joke.

  Answered 9 years ago by Betty

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Q: QuestionDoes the Dyson AMO7 tower fan require a filter?

Asked 6 years ago by Jim.

This question was asked about the related product: Dyson - AM07 Tower Fan - White/Silver

• A:Answer Hello Jim, this is Kelly with Dyson. The Dyson AM07 does not use a filter. Our only air multiplier machines that would require the use of a filter are the purifier machines. I hope this helps! Best wishes, Kelly Dyson Customer Support

  Answered 6 years ago by DysonProductExpert

  
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Q: QuestionDoes this fan make any noise???

Asked 9 years ago by Dillon.

• A:Answer Of course it makes SOME noise, but very little considering the volume of air and the velocity. The fan sets up nice air movement 15 feet away. A traditional blade fan that moves this much air would be very noisy. Th Dyson fan does not interrupt conversations, does not interfere with the television, and does not annoy me.

  Answered 9 years ago by TechnoMom

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Q: QuestionOur AC went out and the highs over the weekend are in the upper 80s. Is this fan going to help at all with cooling a room when the temperature in the room is most likely starting in the 80s?

Asked 9 years ago by Anonymous.

This question was asked about the related product: Dyson - AM07 Tower Fan - Black/Nickel

• A:Answer Hi there, its Tameka with Dyson. Many people think that the Dyson fans operates like air conditioners, however, unlike an air conditioner, which refrigerates the air it supplies, allowing the air in the room to be made cooler than the ambient temperature outside, the Dyson cools a person by moving air over and around them. If you have any additional questions, please feel free to contact us directly at [email protected]. Thank you for your time. Best wishes, Tameka Dyson Customer Service

  Answered 9 years ago by DysonProductExpert

  
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Q: QuestionDo you price match QVC?

Asked 8 years ago by Joe.

This question was asked about the related product: Dyson - AM07 Tower Fan - White/Silver

• A:Answer yes

  Answered 8 years ago by AnonymousVerified Purchase

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Q: Questioncan I get a Best Buy person to assemble a Dyson AM07 Air Multiplier for an extra charge?I would like it assembled in my office which is less than half a block from my local Best Buy. It is supposed to be easy to assemble, but I tried with a unit I ordered online directly from Dyson but the parts did not fit together no matter how many times I tried, including with phone assistance from customer service, so I sent it back.

Asked 10 years ago by Anonymous.

This question was asked about the related product: Dyson - AM07 Tower Fan - White/Silver

• A:Answer You could see. Best buy's staff is very friendly and always willing to go out of their way to help out customers! I got mine and it was very easy to assemble. I wonder why yours was so difficult?

  Answered 10 years ago by Mortal

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Q: QuestionDoes this model also support 220v 50Hz input (instead of US 110v 60Hz?)

Asked 7 years ago by Ivan.

This question was asked about the related product: Dyson - AM07 Tower Fan - White/Silver

• A:Answer No, Dyson fans purchased in the US are not multi-voltage, and are designed for 110-120V, not 220V.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionI’m thinking about buying the tower fan for my living room the height of the fan doesn’t impress me will it tall enough for my living room to cool it what is your opinion of the tower fan for my living room

Asked 8 years ago by Gregg.

This question was asked about the related product: Dyson - AM07 Tower Fan - Black/Nickel

• A:Answer Hi Gregg, this is Krystal with Dyson. Thank you for your interest in the Dyson AM07 Tower Fan. This fan stands 34.4inches tall. The Dyson AM07 uses our Air Multiplier technology, air is drawn in by the impeller and a high-velocity jet of air then exits the loop and creates an area of low pressure that draws in air from behind the fan. As the jet of air leaves the front of the loop, more air is drawn in from the surroundings which amplifies the initial air flow even further. This makes it great for any size living room. Best Wishes, Krystal Dyson Customer Service

  Answered 8 years ago by DysonProductExpert

  
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Q: QuestionHello is there a reset? My fan turned off after a couple months of use and it won't turn back on what can I do?

Asked 10 months ago by YvonneC.

• A:Answer Thank you for reaching out! We are sorry to hear that your Dyson Cool Tower Fan AM07 has stopped working. While there isn’t a dedicated reset button, you can try unplugging the unit for about 30 seconds, then plugging it back in to see if it restores functionality. If the issue persists, we recommend checking for any blockages or dust buildup that could affect performance. You can reach Dyson customer support at [email protected] or through their website. If you have any further questions or need additional assistance, please feel free to let us know. We are here to help.

  Answered 9 months ago by Dyson Team

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Q: QuestionDo you need to add water?

Asked 1 week ago by Robert.

Q: QuestionDoes it work with 220v?

Asked 4 months ago by MARU.

Q: QuestionMy unit doesn't oscillate.I don't know if it's a bad remote that has the oscillating button on it.Or if it's the unit that is sold "as is" not to oscillate.

Asked 4 months ago by DennisDrockinit.

• A:Answer Make sure you remove the small plastic film at the base of the fan after assembling it.

  Answered 3 months ago by AlecVerified Purchase

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