A:AnswerHi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Pure Cool purifiers. The Dyson TP04 is our latest version with a new LCD display, more sensors, 350-degree oscillation, backward mode, 60% more HEPA and 3 times more carbon.
Best Wishes,
Krystal
Dyson Customer Support
A:AnswerHello Cammy, this is Kelly with Dyson. The TP01 and TP02 are both tower purifying fans. The TP01 is the non-link version, while the TP02 has the ability, via WiFi, to connect to the Dyson Link App, which is a feature that would allow you to monitor air quality, view remaining filter life, and set up a run-time program, all within said app.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello Bob, this is Kelly with Dyson. Some purifiers will use an ionizer, which releases charged chemicals into the air. These bond with particulates, and assist to remove those particles. This, however, generates ozone in the home. Dyson Purifiers do not use Ionization to purify the air and do not generate ozone.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerIt removes odors ! I've used it in the kitchen, or after dyeing my hair, or any other time when I need fresh air smell in the house . It smells fresh , no weird ozone smell! And I'm very sensitive to smells!
A:AnswerIt's a fan. It's a filter! It's a...a...Fanilter!
Yes, it is both in one. It's two! Two! TWO devices in ONE! It works fantastico and I have no regrets in buying or recommending it to anyone. If you want a more powerful fan, look elsewhere but if you NEED a :"FANILTER", look no further. All the best to you!
A:AnswerThe only variables are the speed of the air through the Dyson unit... it all goes through a filter.. and sherther it rotates through an arc as it operates. So there is no such thing as the power of the filter .. just the volume of air you are filtering in any given time period - up the speed of the fan and more air filtered in any given time period and vice versa. The way the unit runs an automatic, is that fan speed is increased in proportion to level of contaminant in the air. The Lower the air quality the higher the speed.. the better the air the lower the speed.
A:AnswerHi MIssys25. It's Vince with Dyson. The replacement filters for the Pure Cool can be purchased directly from Dyson for $69.99. We will be happy to answer any additional product questions via email at [email protected].
Best wishes,
Vince P.
A:AnswerHi there, this is Krystal with Dyson. The AM11 and the Dyson Pure Cool Link purifier listed here are the same machine with the same specifications. The only difference is this model can be linked to your Smartphone for real time air quality information and the ability to set a schedule and control the device right from your phone.
Best Wishes,
Krystal
Dyson Customer Support
A:AnswerHi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Pure Cool. This purifier does include a remote control. You can also use your Smartphone to control the fan. Replacement remotes are also available by contacting us directly.
Best Wishes,
Krystal
Dyson Customer Service
A:AnswerI'm not sure about paint fumes. I actually purchased it for cigarette smoke and honestly it doesn't really work well. I would recommend looking into other options especially because the price point is so high on the dyson.
A:AnswerHi Mark, this is Krystal with Dyson. Thank you for your interest in the Dyson Pure Cool purifier. How often the filters need to be changed does depend on how often it is used. If used for 24 hours a day, it will need to be changed every 6 months. If used for 12 hours or less per day, it will need to be changed every year.
Best Wishes,
Krystal
Dyson Customer Support
A:AnswerHi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Pure Cool Link Purifier. The purifier acts as a fan and will not change the temperature of the room. It cools a person by moving the air over and around them.
Best Wishes,
Krystal
Dyson Customer Service
A:AnswerHi Rose. This is Krystal with Dyson. Thank you for your interest in the Dyson Pure Cool Link Air Purifier. The Dyson Purifier uses voltage of 110-120v. It is not dual voltage.
Best Wishes,
Krystal
Dyson Customer Service
A:AnswerHi there, this is Kelly with Dyson. We would be happy to help replace a lost remote control. Please feel free to email us directly at [email protected], and we'll be happy to help.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello Jake,
This is Miella from Dyson. The Dyson TP02 Pure Cool Link purifier is not discontinued.
Hope this helps!
Miella
Dyson Customer Support
A:AnswerHello there, this is Kelly with Dyson. The Dyson TP02 Pure Cool Link tower purifier fan removes a range of contaminants from the air. It purifies to remove 99.97% of allergens and pollutants as small as 0.3 microns from the home. It also removes pollen, pet dander and odors such as cigarette smoke and cooking smells, with the included HEPA filter. It won't trap hair from your pets. The life on our filters is 4382 hours, so if you were to run your machine 24 hours a day, the filter would last about six months. You can monitor filter life in real time via the Dyson Link App. The filters are not washable. I hope this helps!
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello,
This is Miella from Dyson. Dyson machines are manufactured for use in the country manufactured in. This purifier is 110-120v and is not dual voltage.
Hope this helps!
Miella
Dyson Customer Support
