Questions & Answers

Q: QuestionDoes this air purifier have a night mode?

• A:Answer Yes, this air purifier has a night mode that dims the display and uses the quietest settings.

Q: QuestionWhat is the filter longevity of this air purifier?

• A:Answer The filter in this air purifier lasts for 60 months.

Q: QuestionHow far can this air purifier project purified air?

• A:Answer This air purifier can project purified air over 32 feet.

Q: QuestionDoes this air purifier remove odors?

• A:Answer Yes, this air purifier removes gases and odors.

Q: QuestionWhat type of filter does this air purifier use?

• A:Answer This air purifier uses a HEPA H13 grade filter.

Q: QuestionDoes this model, BP03, have a heat/cool temperature control function?

Asked 1 year ago by bobbypurify.

• A:Answer Hi there, this is Jenifer with Dyson. The Dyson Purifier Big + Quiet Formaldehyde BP03 quietly purifies large spaces while it detects and destroys formaldehyde, permanently. It removes gases and odors. This model does not feature a heat function. Our purifiers and fans do not have refrigerants, so they are not an air conditioner but do work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air. Please feel free to email us at [email protected] with any additional questions as we are happy to provide you with support. Best wishes, Jenifer Voice of the Customer

  Answered 1 year ago by DysonProductExpert

  
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Q: Questionwhat does Quiet Formaldehyde mean?

Asked 1 year ago by kat.

• A:Answer Hello Kat, thank you for sharing your query with us. Quiet and Formaldehyde refer to as the features of Dyson Purifier BP03. It is our quietest purifier which is acoustically engineered to produce less noise. With the Night mode feature that’s 50% more quieter than any other Dyson purifier. Formaldehyde is a potentially harmful gas released by some furniture, paints, glues, carpets and fabrics so it is Fully sealed to HEPA H13 grade to trap pollutants inside, removing them from the air you breathe. Giving you reassurance that what goes inside, stays inside. It auto detects and destroys the harmful Formaldehyde fumes present in the air.

  Answered 1 year ago by Dyson Team

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Q: QuestionWhat is the difference between this model and the BP04 and BP06?

Asked 2 years ago by Reviewer.

• A:Answer The BP06 has a lot less functions and features. It's sensors are lacking compared to the 03 and 04, the flow angle can't be changed, it doesn't hook up to the app, and has no remote.

  Answered 2 years ago by earldomVerified Purchase

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Q: QuestionCan you use the filter without the HEPA filter and just the regular carbon one? The black HEPA filter constantly stinks to me. Dyson already replaced the filter once and the smell is the same. They said it takes a week or two I’ve had the machine for mont

Asked 1 year ago by BrandonS.

• A:Answer Thank you for reaching out and sharing your concerns with us. We are sorry to hear that the black HEPA filter continues to emit an unpleasant odor despite being replaced. We understand how frustrating this must be, especially after waiting for the issue to be resolved. Regarding your question, it is not recommended to use the machine without the HEPA filter, as it plays a crucial role in capturing fine particles and ensuring optimal air quality. However, we want to help you find a solution. We would like to look further into this for you. Please feel free to email us at [email protected]. We would be delighted to assist you further. Warm regards, Dyson Customer Support

  Answered 1 year ago by Dyson Team

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Q: QuestionI need to replace the remote, how do I order one and is the replacement covered under my warranty? Accidentally dropped remote and now it doesn’t work. Thank you

Asked 4 days ago by Anonymous.

Q: QuestionIs it 100-220 volt AC power input?

Asked 3 months ago by CNGC.

Q: QuestionAny tests on mold removal from air?

Asked 1 year ago by SonicBoomer.

• A:Answer no

  Answered 6 months ago by MaryamPVerified Purchase

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Q: QuestionDoes this or the BP04 effectively remove VOCs commonly associated with 3D printing? I see the BP04 at least lists that it works to remove gases like benzene, but what about other VOCs and off gases produced by 3D FDM printers? Thx!

Asked 1 year ago by 3Dprintdesigner.

• A:Answer On my app its telling me this, not sure if it helps:

  Answered 1 year ago by XavierVerified Purchase

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Q: QuestionWhat is the wattage of the Dyson Purifier Big BP03? I'm trying to figure out if it will fit on a particular circuit (breaker).

Asked 1 year ago by Carmen.

• A:Answer Hi, thank you for sharing your query with us. We appreciate your time and efforts. You have contacted us to know the electrical configuration of Dyson BP03. We would like to inform you that Dyson BP03 operates at 120 V, and it has power consumption of 50 W at maximum setting and 20 W at minimum settings selected. If you require any further assistance, please feel free to email us at [email protected] in the Subject line please include: "Dyson Review". Best Wishes, Ridhu, Dyson Customer Support

  Answered 1 year ago by Dyson Team

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Q: QuestionIs this an air purifier?

Asked 1 year ago by KingSpooky.

• A:Answer Yes, it is an air purifier.

  Answered 1 year ago by Anonymous

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Q: QuestionWill this work as well if it is placed right up against a wall or does it require a couple feet of clearance from any walls or other items?

Asked 1 year ago by Calvin.

• A:Answer Work well up against wall. But manual states for best performance to have 2 feet away from wall

  Answered 1 year ago by JeffersonSVerified Purchase

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Q: QuestionHi, I recently moved into a newer apartment build and the amount of dust is insane. I have a weekly cleaner and just a day or two after a cleaning, the apartment is full of dust again. Is this machine great at reducing dust as well?

Asked 1 year ago by KRS.

• A:Answer It filters for dust and allergens. It tells you when you need to clean and/or replace filters

  Answered 1 year ago by Doc28Verified Purchase

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Q: QuestionHow critical is it to place the BP03 unit at some distance spaced away from the wall? I'd like to place it in a corner of the room almost right up against the two adjoining walls. Will that significantly reduce the effectiveness or quality of operation?

Asked 1 year ago by Birdman.

• A:Answer Hello, thank you for your question regarding the Dyson Purifier Big + Quiet Formaldehyde BP03. Please be informed that for optimal performance, it is recommended to place the unit at least one meter (approximately three and a half feet) away from the wall. Positioning the purifier too close to walls or in a corner may reduce its effectiveness in circulating and purifying the air. If you have any further concerns or queries, please don’t hesitate to reach us via [email protected] We appreciate your support and look forward to continuing to serve you. Warm regards, Dyson Customer Support.

  Answered 1 year ago by Dyson Team

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Q: QuestionCADR Please?

Asked 2 years ago by Bmoney858.

• A:Answer 313m2/hour

  Answered 2 years ago by earldomVerified Purchase

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