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Questions & Answers

Page Showing 1-17 of 17 questions
  • QuestionWhat kind of filter does this air purifier use?

    • Answer This air purifier uses a HEPA filter.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow much noise does the Dyson air purifier make?

    • Answer This air purifier is engineered to reduce turbulence, making it 20% quieter than the previous model.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this air purifier work with an app?

    • Answer Yes, you can control and monitor the air purifier from anywhere using the MyDyson app.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the size of the room this air purifier is recommended for?

    • Answer It is recommended for a room size of 101 square feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this air purifier also cool the air?

    • Answer Yes, you can choose between Fan mode for direct cooling or Backwards airflow mode for purification without cooling.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat does this air purifier do?

    • Answer This air purifier automatically senses, captures, and traps pollutants, leaving you with cleaner air to breathe.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I set a timer on this air purifier?

    • Answer Yes, you can program the machine to turn off after a pre-set interval between 30 minutes and 8 hours.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this machine remove mold and bacteria in the air

    Asked by Evie.

    • Answer Hello, This is Amanda from Dyson. The glass Hepa filter captures 99.97% of pollutants such as allergens, viruses, and bacteria. Hope this helps! Amanda Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionDoes this one come with remote?

    Asked by Ningz.

    • Answer Hello, thank you for your inquiry regarding the Dyson Purifier Cool Formaldehyde TP09. Please be informed that the Dyson Purifier Cool Formaldehyde TP09 does come with a remote control. This remote allows you to easily adjust settings such as fan speed, oscillation, and purification modes from a distance. If you have any other concerns or queries, please contact us via askdysonUS@dyson.com We would be delighted to assist you further. Warm regards, Dyson Customer Support

      Answered by Dyson Team

  • QuestionHi, how strong is the cooling fan component on this? Will this replace my need for a room fan?

    Asked by TerriA.

    • Answer Hello, thank you for sharing your concern with us. You have inquired about the Dyson Purifier Cool Formaldehyde TP09. We can totally understand how significant this is for you. Rest assured, we are committed to assisting you. We would like to inform you that the Dyson Purifier Cool Formaldehyde TP09 is quite powerful as a cooling fan. It projects over 77 gallons of air per second for cooling airflow. This should be sufficient to replace a standard room fan, providing both cooling and air purification. Additionally, it features 10 speed settings and can oscillate up to 350 degrees, ensuring even distribution of cool air throughout the room. This makes it a versatile option for maintaining a comfortable temperature while also improving air quality. For detailed information, please email us at askdysonUS@dyson.com. We would be delighted to assist you further.

      Answered by Dyson Team

  • QuestionDoes Dyson TP09 have a UV light?

    Asked by Mark.

    • Answer how much is the BTU of this fan?

      Answered by Anonymous

  • QuestionWhy if I buy this from Amazon are two remotes included? I bought from Best Buy expecting that and only got one remote. Dyson website also doesn’t say two remotes? Is that a perk just for Amazon ?

    Asked by Albi.

    • Answer Not sure. You only need one so I would question if the Amazon item was an actual Dyson.

      Answered by RaeCandyz

  • QuestionBello, Is the charger 110-220v like in the stick vacuums? Will it work un Europe?

    Asked by AnaM.

    • Answer Hi there Ana, this is Tia from Dyson! Generally, Dyson products, such as the TP09 purifier, are designed specifically for the countries where they are sold and machines manufactured for the United States are designed solely for 110-120v electricity. It is because of this fact that we are unable to have the machine converted to meet another country's electrical code and laws. In order to use the machine in a different country a power converter would be needed, which is not recommended by Dyson as this could damage the unit and void the warranty. Thanks for your interest in Dyson technology! Best wishes, Tia Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionCan the airflow change to blow air angled down? planning to put this on top of a dresser so that it can blow air downwards.

    Asked by Jethro.

    • Answer No it only blows outward. However you can change the degrees of oscillation. You do not need it to blow down. It will cool down the room and remove the pollutants.

      Answered by RaeCandyz

  • QuestionWill this remove other VOC’s, such as naphthalene?

    Asked by David.

    • Answer Hi there David, this is Tia from Dyson. This model includes a HEPA filter designed to capture 99.97% of particles 0.3 microns in size. An additional filter removes odors and gases including VOCs. Thanks so much for your support of Dyson technology! Best wishes, Tia Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionHow well does it do with dust and smoke. We have a wood stove that puts out smoke in the home occasionally with small particulates.

    Asked by Nick.

    • Answer It works to remove 99.99% of pollutants, so very well.

      Answered by RaeCandyz

  • QuestionHow much area does the HP07 cover?

    Asked by sue.

    • Answer 800 square feet

      Answered by RaeCandyz