Questions & Answers

Q: QuestionIs there any calculation as to the cost of running this unit in the New England area? Can it be used as a primary source of heat in the New England area?

Asked 3 years ago by KPN.

• A:Answer Hi there, this is Tia from Dyson. You'll be happy to know the Dyson Hot + Cool™ fan heater is energy efficient because it heats the room quickly and evenly and it uses an intelligent thermostat to control the temperature, switching heat on and off automatically. The actual energy usage over time, and therefore the cost, is specific to the exact environment in which the heater is being used, so it is impossible to calculate a ‘running cost’ without knowing room dimensions, start temperature, building materials, window and door number and size etc. as well as specific energy prices which also vary widely. Thanks for your support of Dyson technology! Best wishes, Tia Dyson Customer Support

  Answered 3 years ago by DysonProductExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill it remove smoke in the kitchen?

Asked 3 years ago by Bill.

• A:Answer It will remove the smell, and eventually the smoke. The bigger the room the longer it will take. Make sure you have it on speed 10.

  Answered 3 years ago by ArmandoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionis there a model (hot + cool) without microphones (amayon alexa and similar)?

Asked 3 years ago by nada.

• A:Answer The Purifier uses Amazon Alexa on Echo devices, and Dyson is also adding Google Assistant integration.

  Answered 3 years ago by DestinyQueenBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the hp09 help with allergies pet dender dust mice etc

Asked 3 years ago by Drew.

• A:Answer Yes. It reads all counts and has a meter in the front to show IAQ.

  Answered 3 years ago by TreyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIwant the new Dyson. I have 01. I like it but I am not happy with throwing that filter in the trash with all its trapped particles. DYSON you are a large corporation and need to engineer innovative earth-safe filters. Also desc says only 50% cleaner air?

Asked 4 years ago by Inlovewithearth.

Q: QuestionWhat is the difference between Models HP09 and TP09?

Asked 4 years ago by Voloshka.

• A:Answer The difference between the HP09 and TP09 is that the HP model provides a heat option. The TP model just provides a fan to keep you cool..

  Answered 4 years ago by NJboy123Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes it remove mold spores

Asked 4 years ago by Anonymous.

• A:Answer According to the filter specs, yes. You'll definitely want to change the filter on ANY air purifier more frequemtly though if you believe you have an active mold problem

  Answered 4 years ago by CWebsterVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDose the heat function comes with the cost of less airflow when HP09 is compared to TP09?

Asked 4 years ago by Anq.

• A:Answer Very good air flow. A nice feeling.

  Answered 4 years ago by Chief

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this help to reduce dust in rooms.

Asked 4 years ago by Tricia.

• A:Answer i don't think it does

  Answered 4 years ago by MonicaVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this clear the air of cat ammonia smell?

Asked 4 years ago by Anonymous.

• A:Answer I dont think so! I have mine like 3 months now 24/7 on....amazing fan!

  Answered 4 years ago by Sid1980Verified Purchase

  • 
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat method is used?

Asked 4 years ago by MKB.

• A:Answer Hi there, this is Kelly with Dyson. We're not exactly clear on what you're asking here. Feel free to reach out to us via email at [email protected] and we'll be glad to address any questions you have. Best Wishes, Kelly Dyson Customer Support

  Answered 4 years ago by DysonProductExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHello does this act as a dehumidifier too? For basements?

Asked 4 years ago by Johnny.

• A:Answer I think this will not be a dehumidifier equipment. The concept of this equipment is to filter some particulates, NO2 & HVOC and function as a fan (Room Temperature + Heater). I hope I technically answer your question.

  Answered 4 years ago by EBorgVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI live in a 1500 square-foot house with three Labrador retrievers and we get a lot of dust and dander will this work for that

Asked 4 years ago by Dustydog.

• A:Answer It will remove a lot of dust and dander, but 1500sqft is on the high end for any stand alone air purifier. Mine cleans 1000sqft very well. You may need to change filters more frequently with three dogs

  Answered 4 years ago by CWebsterVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen using in cooling or heating mode does it purified the air blowing out the unit?

Asked 4 years ago by 007.

• A:Answer Yes. All air from the unit is purified regardless of heat or cool setting

  Answered 4 years ago by CWebsterVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow warm will this product get a room And cannot be used in place of a space heater

Asked 4 years ago by Heating.

• A:Answer Hi there, this is Tia from Dyson. The Dyson HP09 purifying fan can be set to a temperature of 99 degrees and features fan speeds from 1-10, based on desired airflow. We recommend running the unit on continuous mode to achieve the warmest air. Thanks for your interest of Dyson technology! Best wishes, Tia Dyson Customer Support

  Answered 4 years ago by DysonProductExpert

  
  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionHey, Why does it carry the name Formaldehyde?

Asked 4 years ago by Nickname.

• A:Answer It's in the description... it detects and eliminates formaldehyde

  Answered 4 years ago by CWebsterVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThis item looks about 18 inches tall in the pictures. This is at least four feet tall & a foot wide! Its large. Are there two sizes to this model? Perhaps we ordered the wrong one. Was hoping to use this in a motorhome, but way too big!

Asked 4 years ago by SEP108.

• A:Answer Hi there, this is Tia from Dyson. The Dyson HP09 measures 30" tall, with a base of 9.7". Thanks for your support of Dyson technology. Best wishes, Tia Dyson Customer Support

  Answered 4 years ago by DysonProductExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this have a thermostat?

Asked 4 years ago by Angie.

• A:Answer Hi Angie, this is Kelly with Dyson. With the Purifier Hot + Cool Formaldehyde HP09, you can adjust the target temperature up to 99 degrees, along with setting the airflow speed from levels 1-10. In cool mode, a target temperature cannot be set. Best wishes, Kelly Dyson Customer Support

  Answered 4 years ago by DysonProductExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will the TPO9 formaldehyde purifier be available for purchase?

Asked 4 years ago by SabS.

• A:Answer I purchased it from Best buy! They only had one in stock!

  Answered 4 years ago by BUBBAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question