Questions & Answers

Q: QuestionWhat percentage of particles can the Dyson V11 filter?

• A:Answer The Dyson V11 is equipped with advanced whole-machine filtration that can trap 99.99% of particles as small as 0.3 microns.

Q: QuestionHow long does the battery last on this Dyson vacuum?

• A:Answer The Dyson V11 Cordless Vacuum can run for up to 60 minutes on a single charge.

Q: QuestionWhat type of filter does this vacuum use?

• A:Answer The Dyson V11 Cordless Vacuum uses a filter type categorized as 'Other'.

Q: QuestionIs the suction power adjustable?

• A:Answer Yes, the Dyson V11 Cordless Vacuum has adjustable suction power, allowing you to customize the cleaning intensity for different tasks.

Q: QuestionWhat is the maximum speed of the Dyson V11 motor?

• A:Answer The Dyson V11 Hyperdymium motor spins at a speed of 125,000 RPM.

Q: QuestionHow is this model on Luxury Vinyl Plank (LVP).Will the roller put in scratches in LVP over the long run. Is there a better model to use on LVP than this one.

Asked 2 years ago by CharlesR.

• A:Answer Hi, this is Summer with Dyson. The Dyson V11 is designed to be used on all floor types, including LVP flooring. For bare flooring, we do suggest ordering the fluffy cleaner head. Best wishes, Summer Dyson Customer Support

  Answered 2 years ago by DysonProductExpert

  
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Q: QuestionAre the Dyson V11 Plus and the Dyson V11 Extra the same thing?

Asked 1 year ago by Cassie.

• A:Answer Hello, thank you for sharing your concern with us. You have inquired about the Dyson V11 vacuums. We can totally understand how significant this is for you. Rest assured, we are committed to assisting you. Please be informed that the Dyson V11 Plus and Dyson V11 Extra are essentially the same vacuum cleaner, with the primary difference being the additional tools and attachments included with the V11 Extra. Both models offer similar performance, features, and specifications, but the V11 Extra comes with more accessories to enhance its versatility. For detailed information, please email us at askdysonUS@dyson.com. We would be delighted to assist you further.

  Answered 1 year ago by Dyson Team

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Q: QuestionDoes the on switch have to be held to stay on?

Asked 2 years ago by Mary.

• A:Answer The trigger must be held while in use on this model.

  Answered 2 years ago by DysonProductExpert

  
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Q: QuestionDifference between v8 and v11.

Asked 1 year ago by Anonymous.

• A:Answer I personally own and use the v8 and love it. Having had a corded vacuum for forty some years , switching to a cordless adds an element of ease that’s hard to describe. Sweeping is not a fun job and I did it at a bare minimum. Now I do it almost daily and take pride and satisfaction in my clean floors. A real game changer.However my daughter needed a new vac and I bought her the v11. The increase in suction of the v11 is a worthwhile improvement.

  Answered 1 year ago by RobbK

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Q: QuestionIs Dyson V11 good for a house with pets that shed?

Asked 2 years ago by Anonymous.

• A:Answer Yes, good for pet hair and dust bunnies, as well as scraps of who knows what.

  Answered 2 years ago by BS24Verified Purchase

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Q: QuestionDoes this vacuum have a charging cord or does the charger have to be hung on the wall. I have no place to hang on a wall?

Asked 2 years ago by Anonymous.

• A:Answer This vacuum has a separate battery. I hang my vacuum in a closet and the battery I charge in another location.

  Answered 2 years ago by BJT105Verified Purchase

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Q: QuestionWhat is the difference between Dyson v11 and v11 extra?

Asked 2 years ago by jeffrey.

• A:Answer Hi, this is Summer with Dyson. The Dyson V11 and V11 extra is the same vacuum. The only differences are the extra tools/attachments included with the V11 extra. Best wishes, Summer Dyson Customer Support

  Answered 2 years ago by DysonProductExpert

  
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Q: QuestionDoes Best Buy carry replacement beater bars for the V11?

Asked 1 week ago by Kiwi.

Q: Questiondoes the new dyson cyclone v11 absolute come with the soft fluffy hardwood floor roller brush

Asked 2 months ago by Anonymous.

Q: Questiondoes it come with an optic light on the head?

Asked 2 months ago by nanfin.

Q: QuestionDoes the Dyson V11 Cordless Vacuum with 6 accessories come with the High Torque head? Thats the head that has a red slider in front to adjust for different carpet heights? Or is it available as seperate option and what would it cost? Thank you

Asked 5 months ago by Hgarcia11.

Q: QuestionDoes it work on carpet floors?

Asked 7 months ago by Nidhi.

Q: QuestionMy Dyson V11 is less than a year old and barely picks up anything on hardwood floor. What can be done about this?

Asked 8 months ago by PatrickT.

Q: QuestionnullHi does this model have a battery charger so you don't have to use the charging station.

Asked 1 year ago by Lisa.

• A:Answer Hello, thank you for your inquiry regarding the Dyson V11 Cordless Vacuum. Please be informed that the Dyson V11 Cordless Vacuum comes with a battery charger that allows you to charge the vacuum without using the charging station. You can simply plug the charger directly into the vacuum to charge the battery. If you have any further feedback or need assistance with the product, please email us at askdysonUS@dyson.com We would be delighted to assist you further.

  Answered 1 year ago by Dyson Team

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